Job description
About the opportunity and benefits
- Leading housing and homelessness organisation
- Permanent role, 60.8 hours per fortnight
- Based in St Kilda
- $42.5554 per hour + super + NFP salary packaging
- Generous leave benefits including well-being days
OUR PERMANENT AND FIXED TERM EMPLOYEE BENEFITS INCLUDE:
- Contributing to useful and rewarding work and giving something back to the community
- Wellbeing days, ceremonial leave, carers leave and study leave
- Flexible working arrangements
- Purchased leave
- 17.5% leave loading
- Gender neutral paid parental leave (after 12 months of service)
- Training and career growth opportunities across Launch Housing
- A portion of your income can be tax-free by salary packaging your personal expenses
- Additional tax-free salary packaging on dining and accommodation expenses
- Positive, supportive and progressive work environment
What you’ll be doing
In this role, you will ensure that clients maintain safe, appropriate and sustainable accommodation by providing support to achieve goals and address issues that are impacting negatively on their tenancy. You’ll be working within an outreach-based support model of service delivery and provide a case management model approach that includes assessment, case planning, case co-ordination and liaison.
You will
- Provide case management and support to social housing renters and residents who are vulnerable to housing breakdown, including new renters, or those at risk of homelessness.
- Engage with clients to determine eligibility for the organisation’s services and/or refer clients to other more relevant services if required.
- Provide specialist tenancy support and advocacy to sustain tenancies, in relation to; VCAT hearings, rent arrears, hoarding, antisocial behaviour and other relevant tenancy matters.
- Develop case plans in conjunction with clients with multiple and complex needs and implement strategies that enable clients to achieve their goals by building on their strengths and focusing on solutions.
What we’re looking for (key selection criteria)
At Launch Housing we are always on the lookout for great people who share our values. If you are kind, passionate and eager to make a real difference in the community by helping us end homelessness then we want you!
You will also have:
- Excellent interpersonal skills.
- Demonstrated capacity to maintain a high level of confidentiality.
- Demonstrated capacity to complete tasks and effective time management.
- Working knowledge of the Residential Tenancies Act, VCAT, Office of Housing policies and procedures (Desirable).
- Experience in the social welfare sector, working with clients with complex needs and/or social policy/client support frameworks (Advantageous but not essential).
- A valid Victorian Driver’s Licence (mandatory).
ABOUT LAUNCH HOUSING AND OUR CULTURE
Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we’re ‘striving to be’ the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.
Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.
Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you may hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role. Sustaining the Health & Well-being of our staff is our priority. We provide adequate training & supervision, Wellbeing Days, and access to Employee Assistance Program.
Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We’re committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!
If you require reasonable adjustments at any stage of the recruitment process please let us know at [email protected].
Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.
Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.
HOW TO APPLY
To apply for this opportunity, please click on “Apply Now” button. Please submit a cover letter addressing the key selection criteria and your CV.
If you need additional information about this role, please contact Nikki Jones on [email protected] using the subject line: Case Manager – Tenancy Plus – St Kilda enquiry via EthicalJobsusing the subject line: Case Manager – Tenancy Plus – St Kilda enquiry via EthicalJobs.
Please note shortlisting will occur on a rolling basis, so please don’t delay in submitting your application!
A Position Description is attached.