Case Manager – Young Women’s Support

• Permanent, part-time, 68.4 hours per fortnight
• $42.5554 per hour + super + NFP salary packaging
• Support young women at risk of or experiencing homelessness
• Working across Cheltenham, St Kilda and Collingwood 

Special measures apply to this role. 

Sections 28, 60 and 88 of the EO Act provide for lawful ‘Special Measure’ provisions, therefore the following has been applied to this role.

Only candidates who identify themselves as female, woman or female presenting are eligible to apply. This position is exempt under the special measures provision of the Equal Employment Act 2010 (Vic).

The Young Women’s Support Service acknowledges and is designed to address the unique needs of young women at risk of entering or already linked into the youth homelessness system.

The primary purpose of the Case Manager – Young Women’s Support is to assist with the immediate and ongoing support needs of young women or those that identify as female (16-25), that are at risk of or experiencing homelessness predominately in the Southeast of Melbourne.

WHAT YOU’LL BE DOING

You’ll provide a range of flexible support services and high-level coordination to clients, through a strengths-based and trauma informed, case management support model to maximise independence and minimise service dependence.

You’ll use outreach and meet young women where they are in the community, with a focus on housing and its stability, connection to community, support of multiple needs including but not limited to mental illness, substance abuse issues, engaging in education or employment and general wellbeing for support periods of up to 3 months.

YOU WILL:

• Conduct comprehensive assessments of clients’ needs in order to develop collaborative case plans.
• Approach and build a comprehensive network of external service providers across metro and surrounding suburbs of Melbourne in order to receive and complete direct referrals.
• Provide a comprehensive case management service to clients, including assistance with accommodation, advocacy, assessment, referral, and the development of community supports.
• Assist clients to maximise their options and potential by facilitating their involvement in community and social activities, recreational and educational or training opportunities.
• Advocate on behalf of clients where agreed, including liaising with mental health, drug and alcohol services, legal institutes, government, and non-government service providers.

For more information, please refer to the position description.

What we’re looking for (key selection criteria):

• Demonstrated experience in client facing human services, social work or other relevant discipline, with a preference for an understanding of youth housing and homelessness policy, context and systems.
• Tertiary qualifications in Social Work, Psychology or a related discipline highly desirable.
• Understanding of trauma-informed practice and the individual and structural causes which lead to addiction and dependence.
• Experience in supporting people with complex challenges and support needs.
• Demonstrated capacity to maintain a high level of confidentiality.
• Ability to work collaboratively with other organisations to achieve client outcome.
• A valid Victorian driver’s licence (mandatory).
• Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.

WHAT WE OFFER YOU

Our permanent and fixed term employee benefits include:

• Contributing to useful and rewarding work and giving something back to the community
• Wellbeing days, ceremonial leave, carers leave and study leave
• Flexible working arrangements
• Purchased leave
• 17.5% leave loading
• Gender neutral paid parental leave (after 12 months of service)
• Training and career growth opportunities across Launch Housing
• A portion of your income can be tax-free by salary packaging your personal expenses
• Additional tax-free salary packaging on dining and accommodation expenses
• Positive, supportive and progressive work environment

WHAT’S OUR MISSION, VALUES AND CULTURE

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we’re striving to be the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you may hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role. Sustaining the Health & Well-being of our staff is our priority. We provide high-quality training & supervision, Wellbeing Days, and access to Employee Assistance Program.

How to Apply

To apply for this opportunity, please click on “Apply Now” button.

Please submit a cover letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact Thomas Prescott on [email protected], using the subject line: Case Manager – Young Women’s Support enquiry via EthicalJobs.

Please shortlisting will occur on a rolling basis, so please don’t delay in submitting your application!

A position description is attached.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We’re committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

Launch Housing is a dog-friendly organisation, which allows dog owners to bring them onsite, please contact the Talent Acquisition Team on [email protected] if you have any concerns prior to your interview.

If you require reasonable adjustments at any stage of the recruitment process, please let us know at [email protected].

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.