Case Worker

Overview

Employment Type: Full-Time, Permanent

Work Hours:  35 hours per week (rotating shifts including evenings and weekends, shares on-call responsibilities)

Salary: $55,939 annually (Level 7), plus comprehensive benefits

Location: 389 Church Street Toronto, Ontario M5B 2E5

Internal Application Deadline:  Thursday, August 8, 2024

External Application Deadline:  Monday, August 12, 2024

JOIN OUR TEAM

YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as Trans, intersex, non-binary, agender, and/or Two-Spirit.  We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.

The Case Worker is responsible for supporting tenancy through eviction prevention; developing and implementing community development initiatives with the goal of creating a dynamic and inclusive community; engagement with the broader community through a trauma-informed, harm reduction and AOP lens that meets the emotional, practical and social support needs of the tenant community. The Case Worker will work with the Manager to ensure that community development activities are integrated into the overall program delivery. They will provide leadership in the development and facilitation of initiatives to support the community to generate individual and community solutions to address their needs.

ABOUT YWCA TORONTO – HOUSING SUPPORT PROGRAM, CHURCH STREET

YWCA Toronto Church Street facility includes 120 units of permanent housing. The integrated model creates a safe, inclusive and supportive community for tenants and is designated for women and gender diverse people who are: chronically homeless or at risk of homelessness; women and gender diverse people following transitions from provincially-funded institutions and service systems such as hospitals or prisons; and homeless Indigenous women/two-spirit people. As part of Housing Support program at the YWCA, the program goals include housing stabilization, harm reduction, health promotion and increased access to primary health care and acute mental health services.

KEY RESPONSIBILITIES

·        Uses effective eviction prevention measures to assist tenants to assume and maintain their tenancy obligations;

·        Provides crisis prevention, intervention and counseling for women and children and gender diverse people to respond to crisis in ways that support individual and community well-being;

·        Assists tenants to resolve issues of outstanding arrears;

·        Uses harm reduction principles in facilitating and supporting tenant-centered activities;

·        Works with a tenant support network and referral partners to develop individualized support plans that identify ongoing housing and mental health/addictions support;

·        Applies the use of trauma informed practices to support individuals and community engagement/development;

·        Contributes specialized knowledge and expertise in community development, tenant integration and cooperation with team members to develop meaningful and relevant services for tenants.

 

QUALIFICATIONS

·        General knowledge of an academic or technical discipline normally acquired through the completion of an undergraduate degree (example: Bachelor of Social Work) (Cases for Equivalency will be considered);

·        3 – 5 years directly related experience working in a supportive housing setting in a direct service setting with children, youth and adults who experience impacts of poverty, homelessness/under-housing, violence/trauma, mental health/addictions, or concurrent disorders;

·        Excellent crisis intervention and conflict mediation skills, with ability to remain calm in crisis;

·        Proven experience working independently, developing and facilitating groups;

·        Demonstrated experience in cultivating leadership within groups and developing dynamic and innovative programming;

·        Supportive counseling and group-work approach that is flexible, client-centered and strengths-based;

·        Life Skills certificate an asset; arts based and social media skills an asset;

·        Working knowledge of the Residential Tenancies Act, Housing Services Act, and Ontario Human Rights Code;

·        Ability to deliver culturally sensitive services;

·        Strong knowledge and understanding of community resources;

·        Working knowledge of Microsoft Office Suite and excellent oral and written communication skills;

·        Demonstrated understanding and proven ability to work from Anti-oppression, Trauma Informed, Harm Reduction, and feminist frameworks;

·        Knowledge of a second language or culture an asset.

Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.

HOW TO APPLY

Please click or copy and paste the link in your browser to apply:

https://ywcatoronto.applytojob.com/apply/AZAlZ33ASy/Case-Worker-2-Positions-Available?source=Diversity+list

Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants, this position is secondable.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.

YWCA Toronto is a Scent-Sensitive Workplace.

Posting Date: July 30, 2024

Tagged as: Nonprofit

Compensation

$55,939 annually (Level 7), plus comprehensive benefits

How to Apply

Please click or copy and paste the link in your browser to apply:

https://ywcatoronto.applytojob.com/apply/AZAlZ33ASy/Case-Worker-2-Positions-Available?source=Diversity+list