Case Worker

Context/Reporting line:

Under the general guidance of the Programme Officer (Legal and Transitional Justice), the overall supervision of the National Project Officer (HLP Legal Assistance), the administrative supervision of the Head of Sub-Office, and the direct supervision of the Senior Programme Assistant – Legal Assistant), the candidate will perform the following duties:

 

Core Functions / Responsibilities

1. Work with relevant PRSD and LETJ staff to update and enhance the information management system related to the project beneficiaries and objectives.
2. Assist in data entry and regularly update the information management system.
3. Assist in developing and maintaining an information management data tracker for all beneficiaries identified during the project.
4. Assist in compiling and creating case reports and summaries using tracking tools and reporting templates.
5. Coordinate with relevant staff from IOM on legal assistance-related issues, including support in drafting forms, templates, and procedures.
6. Support in conducting awareness-raising sessions for IDPs, , and community members especially women, on legal issues, including civil documentation, HLP, and family law.
7. Support in coordinating and liaising with local authorities, stakeholders, and community leaders who will be relevant to the project.
8. Support the HLP Legal Assistant and the Senior Program Assistant (HLP Legal Assistance) in providing information and conducting training on civil documentation, HLP, and family law for IDPs, returnees, and community- members, and stakeholders.
9. Work with IOM teams and other protection, MHPSS^[1], and legal partners on mechanisms for collecting information and data related to cases identified during the project.
10. Undertake duty travel as needed to participate in any activities related to PRSD.
11. Perform other duties as required.

 

[1] Mental Health and Psychosocial Support

Required Qualifications

 

Education:

• Bachelor’s degree in information management, business, humanities and administration, or any related field from an accredited academic university or institute with 2 years of relevant professional experience.
• Highschool diploma with four years of relevant experience.

Experience and Skills:

 

• Experience in developing and maintaining case-management systems.
• Computer literacy with specific proficiency in Microsoft applications.
• Experience in communicating and working with a wide range of actors, including people of culturally diverse backgrounds, government and authorities, humanitarian actors (UN agencies and NGOs).
• Experience working in development or humanitarian programming (specifically in International or National NGO/UN) is an asset.
• Reliable, efficient, high level of professionalism, and organizational skills.
• Good analytical skills for financial data, strong sense of details and accuracy.
• Ability to prepare clear and concise reports.

 

Languages:

• Fluency in English and Arabic is

Interested candidates are invited to submit their applications via this link:

https://jobs.my-soc.org/apply/20260318111648/jsN4BrPcx7anXCUw6D9QLeKoM