Job Overview:
The Caseworker will provide Reception & Placement (R&P) case management core services and coordinate extended case management services, including health, employment, financial stability, education, and housing for refugees during the 15-month period after arrival. This position reports to the Caseworker Supervisor.
Major Responsibilities:
- Provide extended case management services to newly arrived refugees for up to 12 months (for singles) and 15 months (for families with dependents) with dependents upon arrival, including addressing housing, health, education, employment, financial assistance, legal issues, and other needs which may emerge.
- Develop self-sufficiency strategies, monitor progress, and provide support to refugees to become independent and self-sufficient.
- Perform services as outlined in the 12 months (for singles) and 15 months (for families with dependents) case management contracts with the State of Utah.
- Maintain up-to-date documentation in the client’s case file to ensure services are properly documented throughout the client’s service period; document all services provided in IRC’s database, Efforts to Outcomes (ETO), and in UWORKS.
- Coordinate with other staff and programs to meet the needs of clients during the 12 months (for singles) and 15 months (for families with dependents) extended case management period.
- Attend team and office meetings; participate in collective team and office efforts; comply with all IRC and local office policies and practices.
- Sign up for office support once a month to assist with the setup of homes for new arrivals, among other projects.
- Other related duties as assigned.
Job Requirements:
- Undergraduate degree in social work or related field; or equivalent work experience.
- A minimum of two years related work experience; preferably in a non-profit or social services agency environment.
- Fluency in written and spoken English.
- Fluency in a language spoken by one or more of the refugee groups IRC is serving (Sango, Spanish, Arabic, Swahili, Kinyarwanda, and Tigrinya) preferred.
- Ability to document client interactions and services provided and maintain updated and accurate case files. Case file database experience strongly preferred.
- Proficiency with Microsoft Office Suite and solid keyboarding skills.
- Effective time management skills and ability to focus and work productively in a fast-paced environment.
- Demonstrated ability to work as a team member in a multi-cultural environment.
- Valid driver’s license, access to a reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area (home visits, agency visits, service provider visits etc.).
- Ability to work periodic evenings and weekends.
Work Environment:
A combination of standard office environment and ‘field’ time in and around the service delivery area.
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.
In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12-month time period.