Caseworker, Thailand

Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.

The Need

For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. As we grow to expand our impact to protect 500 million people from violence by 2030, we are seeking a Caseworker, Thailand to find, identify and to gather and monitor information, on potential cases of forced labor or labor trafficking (FL/LT).

This position is based in Bangkok, Thailand and reports to the Head of Investigations and Law Enforcement of IJM Thailand.

Responsibilities

Strategy & Knowledge Development & Implementation

• Strategically conduct thorough, detailed, and well-documented information gathering related to cases of FL/LT.

Networking & Partnership

• Recruit and maintain a network of information sources (operatives and informants) who provide reliable, timely, and actionable information regarding cases of FL/LT.
• Collaborate with community members and NGO partners to receive and respond to reports of FL/LT, gathering accurate and relevant information about trafficking activity within communities, and strategically analyzing casework.
• Develop and maintain strong working relationships with governmental officials from relevant Thai and international law enforcement agencies to support the development, investigation, and prosecution of human trafficking cases.

Documentation, Reporting & Data Management

• Competently work with various databases, record management systems, communication networks, and specialized equipment.

Fieldwork Projects

• Develop a thorough working knowledge of relevant laws and criminal procedures regarding FL/LT cases.
• Develop a thorough working knowledge of the methods of human traffickers and the methods and techniques used to gather information and evidence to document FL/LT crimes effectively.
• Collaborate regularly with members of IJM Thailand’s Legal and Survivor Services departments on cases.
• Draft fieldwork plans: write detailed, daily field reports and submit them to the HILED or his designee promptly.
• Maintain strict confidentiality of all fieldwork, fieldwork strategies, and other privileged and sensitive information.
• Serve, if necessary, as a witness to the crimes committed.
• Comply with all IJM Thailand and Thai government requirements.
• Carry out additional assignments as required by the HILED.

Requirements:

• Bachelor’s degree from an accredited university preferred but not required; minimum of a high school education with graduation certificate.
• One year’s experience in conducting information gathering, research, fieldwork, investigations and/or partnering with local migrant worker community members, or other relevant experience; experience in the justice sector preferred.
• Experience working with migrant workers or victims of FL/LT preferred.
• No criminal record.
• Valid driver’s license and passport (or able to obtain).
• Fluency in oral and written communication in Khmer or Myanmar; fluency or intermediate English preferred; additional language ability in Thai preferred.
• Computer literate and proficient in Microsoft Office applications (specifically Word, Excel, and Outlook) required.
• Able to work some irregular hours (e.g. some early mornings, late nights or weekends) and able to travel to other provinces.
• Strong cross-cultural communication ability and experience or desire to work comfortably within a multi-ethnic and multi-disciplinary team.

Critical Qualities:

• Passion to help people suffering injustice and oppression.
• Strong, humble service ethic and a passion for IJM’s mission.
• Superior attention to detail.
• Disciplined with priorities.
• Personable with a sustained positive attitude.
• Punctual; manages time and resources effectively.
• Excellent interpersonal skills.
• Diplomatic, flexible, and mature in judgment.
• Effective team player and leader.
• Patient and able to work well under stress.
• Able to problem solve in difficult situations.

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy and Code of Conduct. Parallel to technical competence, recruitment, selection and hiring decisions will give due emphasis to assessing the candidates value congruence and thorough background, police clearance and reference check processes.