CFO/ COO

About Second Helpings

At Second Helpings, we address hunger today and build self-sufficiency to prevent hunger tomorrow. By accepting donated perishable and overstocked food, we prepare nutritious meals for thousands of hungry children and adults every day and distribute them free of charge through social service organizations in Greater Indianapolis.?

Founded in 1998 by three chefs, Second Helpings remains true to its core mission while the ability to serve our community has continued to grow. In the fiscal year 2022-2023 we have saved over 3.4 million pounds of food from the landfill. We distributed over 1.1 million meals and redirected another 2.2 million pounds of food products to 100+ area partners.?

The Second Helpings building is a vibrant and active one, fostering a collaborative work environment. The organization relies on a steady and dedicated volunteer corps that is in the building during most open hours, and it sees culinary job training students and graduates coming and going regularly. Food and food culture are ever-present, and lunch is available on most days.

Reporting to the Chief Executive Officer, the CFO/COO leads key administrative areas, including Finance, Human Resources, Facilities, Information Systems/Technology and Data, and related internal operations and processes. This leader will build on the financial and operational strength of Second Helpings, serve as a key advisor to the CEO, be a critical partner to the executive leadership team as well as the Treasurer and Board of Directors.

An important role at a key time in the organization’s history, this executive leader will influence organization policies and processes, build on strategic goals around program delivery and operational effectiveness, play a role in long-term capital planning and development, and help guide and build the financial capacity necessary to meet increasing and evolving community needs. There will also be opportunities to build and shape the finance and operations team over time, building on existing talent and potentially adding new roles. As this person and the organization grow, so will this position.

Finance

• Lead, manage, and implement all accounting/bookkeeping for the organization and provide support to the Finance Committee.
• Ensure the reconciliations, monthly closes, and annual close are conducted timely and properly and present monthly and annual financial reports for the Finance Committee and Board of Directors, including balance sheets, P&L statements, cash flow, forecasting of return on investment (ROI), tracking operational metrics (KPIs) and budget analysis.
• Ensure compliance with Generally Accepted Accounting Principles.
• Provide support for the annual financial audit and preparation of the 990 and other tax and governmental filings. Maintain relationships with auditors and Audit Committee.
• Develop and cost out a variety of strategic growth scenarios for the organization.
• Evaluate and maintain Internal Control and Accounting Policy and Procedure Manual.
• Lead staff in developing a proposed annual budget each year for presentation to the Board of Directors for approval.
• Educate staff and managers in the agency’s budget process and philosophy to improve accuracy of the budget, build buy-in, and encourage compliance. Maintain a balance of transparency and empowerment with one fiscal responsibility.
• Provide support to the Development Team in fundraising event accounting and logistics, identifying and managing grant-/sponsor-funded projects, and providing budgets, reporting and invoices for grants/sponsors.
• Serve as the primary contact for banking and investment relationships.
• Prepare for and lead staff through annual inventory observation.
• Develop and maintain strong cross-functional relationships allowing for partnership with others in the organization to test assumptions and develop and examine projections.
• Evaluate finance programs and processes to identify opportunities for continuous improvements in effectiveness and efficiency.

Strategic Operations

• Collaborate with the CEO, senior leadership team, and staff to implement the organization’s strategic plan.
• Identify emerging opportunities and trends in the nonprofit sector and develop strategies to capitalize on them.
• Lead efforts to assess organizational effectiveness and identify areas for improvement.
• Support innovation and continuous improvement initiatives across the organization and encourage relevant risk-taking to ensure ultimate service of the mission and the community.
• Analyze data, identify trends, identify gaps, and collaborate with colleagues on strategic initiatives to improve the effectiveness and efficiency of the organization.
• Create a roadmap for accountability within the enterprise from KPIs to departmental and organizational performance metrics.
• Lead the planning and implementation of initiatives for future facilities needs and supervise the Facilities Manager. Provides oversight and strategic direction in the maintenance and upkeep of the building, equipment, vehicles, and grounds. Ensure all operations and processes are compliant, revise processes as needed and report discrepancies to the CEO.
• Ensure staff have the appropriate information technology and communications resources by identifying equipment, hardware, software, training, and consulting needs.
• Work with programs management and administrative staff in identifying and executing initiatives for streamlining and automation of manual processes.
• Supervise Human Resources Manager and ensure compliance with all applicable employment regulations. Ensure robust and inclusive recruitment, hiring, and performance management processes.
• Manage payroll and benefits programs and explore benefit, compensation, and policy options to maintain Second Helpings as an employer of choice.
• Manage insurances and develop and update risk management and business continuation plans. Assure legal and regulatory documents are filed and monitor compliance with laws and regulations.

Leadership

• Enable and promote direct reports’ engagement on various organizational initiatives, including strategic planning implementation, DEI work, safety, and others.
• Proven ability to participate on a senior leadership team for overall organizational vision, strategy, and success.
• Know when and how to effectively “manage up” with the board and the executive team, proactively surfacing financial, operational, and strategic issues on the horizon and quantifying the potential impact of these to organizational health.
• Contribute positively to the culture of the organization, pitching in throughout the building when needed and understand the need to comprehend the mission to best serve it.
• Assist CEO, Treasurer, and Board Chair to meet organizational objectives.
• Work in coordination with committee chair(s) to plan meetings and relevant documentation.
• Represent the organization to the public and serve as a backup to the Chief Executive Officer.
• Highly ethical and trustworthy professional with a commitment to procedures and principles beyond what is technically necessary.
• Embrace and demonstrate organizational values.

Requirements

EDUCATION and EXPERIENCE

• MBA, CPA, or equivalent preferred.
• Bachelor’s Degree with 5-7 years’ experience at a senior level in finance, operations, management, and/or related fields.
• Requires a thorough understanding and experience in accounting, financial management principles with responsibilities for financial systems management and reporting, budgeting, payroll, and tax filings.
• Nonprofit leadership and/or nonprofit board experience preferred.
• QuickBooks, Teams, and CRM (Salesforce) experience preferred.
• Proven leader at refining and developing organizational processes, measuring success, and driving toward and communicating results.

KNOWLEDGE, SKILLS, ABILITIES

• Ability to inspire, motivate and empower personnel to achieve the organization’s mission, vision, and strategic goals.
• Proven ability to participate on a senior leadership team for overall organizational vision, strategy, and success.
• Ability to keep clear, systematic electronic records to make data-driven decisions.
• Strong financial and accounting background, including an understanding of profit and loss, balance sheet, and cash flow management, and general finance and budgeting to inform and support operational effectiveness and efficiency.
• Excellent knowledge of data analysis, risk management, and forecasting methods.
• Ability to work collaboratively with others and easily form positive relationships.
• Can work well under pressure.
• Must have excellent oral and written communication skills as well as strong project management and organizational skills.
• Ability to communicate complex accounting principles and other concepts to those who are unfamiliar with them.
• Must be detail-oriented and possess strong analytical and problem-solving skills.

Second Helpings will make all reasonable accommodations to enable individuals to perform all essential functions of the position.?

Second Helpings embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.?

Second Helpings maintains a policy that Equal Employment Opportunities be available to all persons without regard to race, gender, age, color, religion, national origin, ancestry, disability, citizenship status, sexual orientation, gender identity, military status, genetic information, and any other legally protected status. The organization does not discriminate in any aspect of employment based on any of these characteristics.?

Second Helpings is proud to be a certified Good Wages employer.?

JOB CLOSES 8:00 AM MONDAY ?April 8, 2024.? Apply through Indeed.com or the Second Helpings website at www.SecondHelpings.org.