JOB DESCRIPTION

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Position Overview

CHAI is seeking an Associate to support the COO’s office. The position offers an opportunity for the candidate to work closely with senior leaders and gain unique insight into key strategic global health issues, as well as how CHAI will develop and execute strategies to address these challenges. The AAssociate will work closely with the Chief of Staff to the COO as well as staff across all levels of the organization, including functional teams (Finance, Human Resources, etc.), global program teams and country-based teams.

Base location: Cambodia and Laos base location preferred; Singapore, Vietnam and Indonesia base location may also be considered.

Responsibilities

Analytical and Project Management Support – ~80%

Conduct data analysis, research, and synthesis to generate insights that inform strategic decision-making for CHAI Leadership
Develop structured problem-solving approaches to assess challenges, evaluate trade-offs, and recommend solutions
Support the design, execution, and monitoring of high-priority initiatives, ensuring alignment with CHAI’s organizational goals
Create dashboards, reports, and presentations that translate complex data into actionable insights for CHAI Leadership
Coordinate and track cross-functional projects, ensuring key milestones, timelines, and deliverables are met
Proactively identify risks and bottlenecks, escalating issues and proposing solutions to keep initiatives on track
Assist in the development of frameworks, tools, and processes to enhance efficiency and effectiveness across CHAI
Engage with internal and external stakeholders to gather insights, facilitate collaboration, and drive execution of initiative

Leadership Meeting Planning – ~10%

Support the planning, coordination, and execution of key leadership/management meetings, including CHAI’s Leadership Council and Management Group meetings
Develop agendas and briefing materials in collaboration with the COO and other senior leaders, ensuring discussions are structured and outcome-driven
Prepare pre-reads, data summaries, and insights to inform decision-making and drive strategic discussions
Manage logistics and coordination for in-person and virtual leadership meetings, ensuring seamless execution
Identify opportunities to optimize meeting effectiveness, including refining structures, engagement formats, and follow-up mechanisms to enhance productivity

Miscellaneous – ~10%

Support the development of internal communications, memos, and presentations to facilitate information sharing across the organization
Help maintain and improve processes, tools, and systems that enhance COO’s efficiency
Provide any additional support to the COO, as required
Qualifications

Bachelor’s degree with at least 2-3 years of relevant experience (candidates with more experience are also encouraged to apply; role level can be adjusted accordingly)
Exceptional analytical (qualitative and quantitative), problem-solving, and communication (written and verbal) skills
Ability to collaborate remotely with team members spread across geographies
Ability to independently operate in an unstructured but demanding multicultural environment
Ability to multitask, set priorities, and rapidly absorb/synthesize a broad range of information
High level of proficiency in Microsoft Office, particularly Excel, PowerPoint and Word

Advantages:

Prior experience in fast-paced industries requiring a high level of analytical skills (e.g. management consulting, investment banking, etc)
Prior experience with initiatives to improve internal organizational effectiveness and efficiency
Experience living and working in low-resource settings

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Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements