CHAI: Senior Manager, Immunization Service Delivery & Gender – Abuja

The Senior Manager’s work will help to achieve and sustain immunization program outcomes and will also serve as a blueprint to identify powerful interventions to improve health systems which could be adapted for other primary health care programs.

Location: Base location is flexible for this position, with a strong preference for one of CHAI’s Vaccine Program focus countries in Africa or Asia, subject to country leadership approval and work authorization.

Responsibilities

Drive SD program and grant management, in collaboration with program and country leadership

Develop, support and manage a team of ~2-3 global associates/technical advisors on the SD team, to drive team effectiveness and engagement across the portfolio;
Support development of program-wide and country-specific objectives, strategies and milestones regarding new vaccine introductions;
In collaboration with country team and regional managers, regularly assess progress against program objectives in areas of focus;
Help prepare high-quality briefings for donors and CHAI management, including achievements to date, key risks & opportunities, and action plan going forward; effectively manage donor relationships.

Lead CHAI’s vaccines program in immunization service delivery and gender, in collaboration with program and country leadership

Develop/update CHAI’s strategy and thought leadership related to immunization service delivery and gender, both at global and country level, to increase CHAI’s effectiveness and impact;
Support fundraising and grant proposal and budget development in line with CHAI’s strategy, model, competitive priorities and capabilities, both at country and global level;
Foster horizontal collaboration across Global Vaccine Delivery subteams to ensure SD interventions are leveraged to support other CHAI’s vaccine delivery objectives (e.g. improving vaccine cold chain and supply chain, introducing new vaccines, supporting sub-national level management systems, ensuring successful transition from Gavi support, leveraging immunization to support primary health care strengthening etc.); putting in place appropriate mechanisms to ensure cross-fertilization across these objectives;
Foster collaboration with other CHAI teams, including Vaccines Markets Team, Digital Health, Analytics & Implementation Research etc. to align strategic activities between service delivery and other relevant health interventions.

Provide strategic and programmatic leadership for the design and implementation of work in focus countries to dramatically and sustainably enhance service delivery at last mile, in collaboration with direct reports and Regional Managers

Support ramp up of new workstreams and new focus countries, and strengthen capabilities of existing programs, leveraging institutional knowledge from CHAI;
Contribute to the design, planning and implementation of high-impact work with country teams to achieve high and sustainable coverage of new and routine vaccines in CHAI focus countries. Projects to support will include:

Diagnose supply- and demand- side service delivery bottlenecks and developing strategies and interventions for improvement;
Re-design service delivery strategies for reaching unvaccinated children;
Develop robust monitoring and evaluation frameworks in which to assess impact of interventions;
Support governments in codifying results for advocacy to affect policy and practice changes;
Support governments in designing strategies for scale up;
Drive continuous development and effective dissemination and use of programmatic “toolkits” and “playbooks”, lessons learned, and other know-how related to immunization service delivery across CHAI’s vaccines program focus countries. Elements of the toolkits may include, but are not limited to:

Resource allocation and strategic planning for equitable immunization programs;
Promising practices and lessons learned from reaching underserved populations;
Technical support (tools, information and lessons learned developed across CHAI’s work) provided to country governments and partners and through global mechanisms that support immunization service delivery;
Demonstrate impact and support countries to plan for scale and sustainability of high-impact work, including transition of successful practices to national government leadership.

Improve national and global practices and policies related to new vaccine introductions, in collaboration with direct reports and program leadership

Develop productive relationships with key stakeholders (e.g., WHO, Gavi, BMGF, UNICEF, PATH, JSI, VillageReach, Jhpiego) and foster effective exchange of know-how with partners;
Become a respected and trusted thought leader in this area of focus within CHAI and within the global immunization community;
Disseminate CHAI’s programmatic insights into the global immunization community and inform global policies and country practices beyond CHAI focus countries, including through Global working groups (e.g., EPI manager meetings, WHO hosted regional meetings, antigen specific global working groups, etc.).
Qualifications

Bachelor’s Degree or equivalent plus 10 years work experience; or Advanced Degree or equivalent plus 8 years work experience; or equivalent work experience in a fast-paced, demanding environment
Exceptional Technical, Program and People Management, including:

Proven team management skills with demonstrated ability to develop, coach, and mentor people as well as to drive motivation and achievement of ambitious goals and targets
Demonstrated project management skills, including end-to-end strategic design and implementation
Ability to manage multiple complex workstreams/tasks/priorities in a high-pressure, ambiguous, and often changing environment
Excellent Strategic Thinking and Problem-Solving:

Outstanding problem-solving, strategic thinking and analytical skills
Ability to design, drive and adapt long term strategies across various complex and ambiguous (country) settings
Developed strategic perspective with a simultaneous ability to focus on the details
Excellent Communication and Relationship Management:

Excellent communicator: both written and verbal
Ability to deliver clear, compelling syntheses, actionable recommendations, and decisions to a broad range of audiences
Excellent interpersonal skills, with ability to work effectively in a multicultural and often remote environment
Proven track record of developing, maintaining and strengthening effective working relationships remotely
Team Culture + Leadership:

Entrepreneurial and result-oriented mindset, including ability to work independently, self-motivate
Ability to propose, implement and achieve new initiatives and ambitious targets
Strong commitment to CHAI’s and the team’s mission; dedicated team player
Ability to travel extensively (at least 35% of the time) to focus countries and other locations as needed for work.

Advantages

Knowledge of vaccines, health systems strengthening, and/or service delivery at facility and community level, and/or primary health care systems
Experience in stakeholder and partner management in fast-paced environment
Experience in a top tier management consulting firm
Experience working with government and in developing countries, notably in Sub-Saharan Africa and Southeast Asia
Professional proficiency in a second language of a vaccine program country.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements