Chapman Fund: Phonathon Student Supervisor

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Posting Details
Position Information

Position Headcount 2
Position Title Chapman Fund: Phonathon Student Supervisor
Organizational Unit Chapman Fund (Department)
Is this Role for an Undergrad or Grad Student? Undergrad
Average number of hours per week Up to 19 Hrs
Desired Start Date 01/15/2024
Projected End Date 05/19/2024
Anticipated Pay Range $16.50-$16.50
Pay Range Information Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.
On which Campus will this work be done? Orange
FWS Account Code 503015-Work Study
Job Number STU16642122

Position Summary Information

Job Description Summary Student supervisors are vital to the success of the Phonathon fundraising program at Chapman; they help train, monitor, and mentor student callers to become the best ambassadors to speak about their Chapman experience. As a student supervisor, you are making a difference by helping callers fundraise for the Chapman Fund, which supports student scholarships and the most pressing needs of the Chapman community.
  • Student Employment will conduct background check
Responsibilities
  • Serve as a student supervisor for the Phonathon program.
  • Establish an open and engaging line of communication between direct supervisor, student supervisors, student callers, the university and its supporters.
  • Train new and returning student callers throughout the semester(s) and provide ongoing support and mentorship throughout the program.
  • Monitor callers calling (alumni, parents and friends of Chapman) constituents.
  • Adapt to program changes while maintaining a positive attitude and work environment.
  • Call constituents (alumni, parents and friends of Chapman) to build rapport, update demographic information and acquire gifts to the Chapman Fund.
  • Support the program by making special calls and other special projects as assigned throughout the semester(s).
  • Perform assigned administrative tasks using Microsoft Office, calling software, and donor database.
  • Handle personal information with extreme confidentiality.
  • Commit to a minimum of 12 hours per week.
Required Qualifications
  • Minimum of one semester being a Phonathon caller.
  • PCI trained.
  • Student Employment will conduct background check
Desired Qualifications
  • Previous experience in sales/customer service.
  • Previous leadership experience.
  • Time management.
  • Student Employment will conduct background check
Special Instructions to Applicants
  • Students must have a flexible schedule.
  • Seeking to hire a minimum of 1 and a maximum of 2 student supervisors.
  • Student Employment will conduct background check
Quick Link https://chapman.peopleadmin.com/postings/33138
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