Chief Executive Officer

SUMMARY The CEO of IWS Family Health is responsible for the
development and implementation of the business strategies of IWS in
alignment with the mission and values of the organization. The CEO
provides executive oversight to all functions, programs and
services; ensures compliance with applicable legal, regulatory and
funder requirements; is responsible for fiscal stability; and
ensures that IWS provides patients the highest quality of care and
services. IWS Family Health is seeking a servant leader who will
bring expertise to enhance the organization. 

Strategic Leadership

● Provide inspiring and motivating leadership to IWS’s staff,
while encouraging and promoting growth by serving as a visionary
for the organization.

● Oversee a management team of seven direct reports and an
organizational structure that facilitates efficient operations.

● Assure senior management functions as an interdisciplinary
team.

● Direct organizational priorities and strategic initiatives to
align with the strategic framework and allocation of resources.

● Ensure the implementation and monitoring of progress on
operating plans and strategic initiatives, including work with the
board and staff on a new strategic plan.

● Establish appropriate fundraising, marketing, communications,
and relationship building to meet current and long-term financial
needs of the organization.

● Ensure implementation of standards and controls, compliance
and risk management systems and procedures.

● Provide leadership and oversight to all of IWS functional
areas to ensure clinical excellence, and organization and financial
stability.

● Maintain an internal culture conducive to the delivery of cost
effective, quality care.

● Advocate and communicate IWS’s mission, vision, philosophy to
internal and external stakeholders.

● Increase the IWS public and community profile through public
relations efforts, marketing and strategic alliances with other
medical institutions.

● Ensure the overall success of IWS Family Health in partnership
with the Board of Directors.

● Oversee ongoing environmental assessment that includes
identification of risks, emerging opportunities, and community need
to drive program development and strategic initiatives.

● Direct the development and implementation of strategic and
operational goals to advance the organization’s mission.

● Analyze problematic situations and recommend solutions.

● Develop and maintain strategic partnerships and alliances with
key stakeholders, consumers, partners, and government and community
leaders for the advancement of the organization’s mission.

● Work effectively with government officials at all levels.

● Participate in national, state, and local planning and
advocacy organizations as appropriate to assure IWS Family Health’s
input into care delivery systems to address community need.

Corporate Governance

● Keep the Board of Directors fully informed on all important
matters including financial results, quality, safety, compliance,
and opportunities and challenges of IWS Family.

● Cultivate a strong relationship with the Board of Directors,
providing leadership in alignment with the Boards’
expectations.

● Engage the Board of Directors in evaluating and discussing
patient services, change in scope, hours of operations, and service
expansion to grow the organization and address unmet community
needs.

● Maintain a positive relationship with the Board of Directors;
develop overall goals, timelines and budgets in partnership with
the Board; and ensure goals are achieved and performance meets or
exceeds expectations.

● Respond to the direction of the Board.

● Keep the Board of Directors, the Auxiliary, and key
stakeholders current on all IWS communications and programs.

Operational Effectiveness

● Create and maintain a culture that embraces a culture of
service excellence with a high expectation for positive patient
experience, respect, diversity, belonging, equity and employee
satisfaction and retention.

● Assure quality clinical and program outcomes, and fiscally
responsible policies, plans and Page 2 of 5 decisions.

● Make necessary investments in infrastructure and programs to
assure operational effectiveness.

● Continually evaluate and make investments in facilities,
equipment, and human resources necessary to advance the
organization’s mission.

● Provide opportunities and resources for employee training,
education, research, and other forms of professional development
needed to maintain service excellence and meet current and future
workforce demands and challenges.

● Provide the resources and support needed to establish and
reinforce the organization’s commitment to continuous improvement,
quality, safety, and service excellence.

● Keep abreast of market and industry trends.

Fundraising

● Represent IWS to outside agencies as the leading fundraiser
and face of the organization.

● Work to assure fundraising priorities of IWS are successfully
implemented in the organization. ● Bring together the Board, staff,
and donors to implement and advance the mission and strategy of
IWS, including primary contact with key donors to encourage and
secure individual, corporate and foundation giving.

● Lead, support and assist in the development of prospect
solicitation strategies and proposals; partner with the Board to
solicit funding and other support from individuals, corporations,
foundations and other sources of funding and/ or influence.

● Support, participate and partner with the IWS Auxiliary Board
which provides key fundraising resources to all IWS
initiatives.

Management/Financial Administration

● Be accountable for the development, management, and attainment
of IWS’s annual budget, the maintenance of its fiscal records, and
the timely and accurate submission of IWS’s financial reports.
Remain within budget: control expenses and increase revenue.

● Assess, direct and manage IWS’s staff; cultivate and sustain a
strong team-oriented culture, with an emphasis on results and
accountability, including, but not limited to performance
management, training, supervision and hiring/termination.

● Oversee and assist with staff recruitment as needed.

● Develop and maintain processes and procedures that promote a
good working relationship between staff teams and leadership.

● Provide support to senior managers in being effective both
programmatically and administratively.