Chief Field Services

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The Chief, Field Services reports directly to the Deputy Representative, manages the emergency programme, and oversees six field offices and one sub-office in Bangladesh country office. When it comes to the issues related to the Rohingya Humanitarian Emergency, the incumbent of the Chief of Field Services reports to the Representative given its political nature and the fact that the Representative is the one who attends the meetings within the UN Country Team and with the Government of Bangladesh related to the Rohingya Humanitarian Emergency. Incumbent operates independently and only requires general guidance. Incumbent provides technical support and advice to the Representative and the Deputy Representative and Programme Section Chiefs. The position will be matrix managed between the Representative and the Deputy Representative (Programme). The post is Dhaka-based, with frequent travel within the country and sometimes outside the country.
Under the guidance of the Deputy Representative, and in consultation with the Programme Section Chiefs, lead the Field Operaton Section and provide overall guidance for the coordination and monitoring of UNICEF Country Programme emergency activities and activities implemented at the field to ensure convergence, synergy and quality of services. Also advocate UNICEF policies at all relevant for a with senior government officials and other authorities, and coordinate UNICEF’s emergency preparedness and response in a timely and impactful manner.
Key Accountabilities And Duties & Tasks:
  • As part of the senior management team and leading the field operations section, ensure the integration of the sectoral programme with other sectors in all stages of the programming process, (i.e., the Situation Analysis, programme strategy, planning, monitoring and evaluation and courses of action for achievement of programme results) to contribute to the realization of the rights of children and their families.
  • Responsible for ensuring that communication between Field Offices and Dhaka is continuous and high quality – highlighting critical issues and new information, sharing good practices and innovative ideas and participating in Dhaka and Field Office key meetings to collect / disseminate information. This would also include representing Field Office concerns in Dhaka programme and operations’ sections on issues related to strategies, fund release, procurement, coordination of field office staff in BCO-approved calendar of events to avoid overlaps etc.
  • Provide leadership, guidance and direction for programme management and effective monitoring of implementation through periodic meetings, individually and in groups, with the various sectoral team members. Ensure exchanges of information, experience, identify new strategies and courses of action to accelerate / improve delivery of services and achieve programme requirements and results.
  • Coodinate and monitor the emergency situation in the country with the support of the Field Offices and concerned authorities, and coordinate UNICEF’s response. Work with prgoramme section chiefs to support stronger humanitarian development linkages in programming and resource mobilization. Participate in inter-agency Emergency Response Events. Provide guidance and technical support in preparation and updating of Emergency Preparedness and Response Plan, provide guidance and necessary leadership
  • Interact with the government and other partners, NGOs, UN and bilateral agencies to ensure programme convergence and synergy of services and to follow-up on implementation of recommendations and agreements. Provides technical support, orientation and guidance to government officials and NGO and other development partners on appropriate technical and institutional capacity-building measures, to achieve programme goals and expand coverage of services.
  • Contribute towards the preparation of the Situation Analysis by sharing lessons learnt, compiling data, analyzing and evaluating information and good practices. Prepare and submit timely progress/ status reports for management, Board, donors, budget reviews, programme monitoring and evaluation, annual reports, etc.
  • Coordinate field assessment visits for evaluating programme effectiveness, identifying problems and instituting remedial measures.
To qualify as an advocate for every child you will have…
  • An advanced university degree in one of the following fields is required: social sciences, international relations, public administration, government and public relations, public or social policy, sociology, social or community development, or another relevant technical field.
  • A minimum of ten years of progressively, responsible, professional work experience in programme management, planning, monitoring and evaluation, project administration or another relevant area is required, with emphasis on strategic planning.
  • Experience working in a developing country is considered as an asset.
  • Relevant experience in a UN system agency or organization is considered as an asset.
  • Familiarity/ background with emergency is considered as an asset.
  • Fluency in English is required. Knowledge of another UN language or local knowledge of the duty station is considered as an asset.

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