Chief Human Resources Management Services Division, P-5, HQA

Org. Setting and Reporting

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Chief Human Resources Management Services Division, reports to the Director of Human Resources.

Responsibilities

Leads, manages and oversees the development, maintenance and implementation of a regulatory framework encompassing the various aspects of organizational design, classification and compensation. Leads the development, implementation and/or adaptation of related policies and reform efforts for both international and area staff, as applicable. Leads the Compensation Section major activities, including salary surveys for Area staff salaries, allowances and terms and conditions of employment and formulates recommendations within applicable pay policy; oversees the design and maintenance of the Agency salary scales and overall compensation package for Area staff; advises the Director of Human Resources (DHR) and senior management on pay policy issues, specifically in respect of the competitiveness of Agency pay policy and salaries in order to recruit and retain qualified staff. Leads the Organisational Design major activities, including Agency-wide, departmental and inter-departmental structural reviews and reforms, work methods and staffing and implementation of agreed recommendations; leads the development and implementation of strategic workforce planning, monitoring and reporting to ensure key staffing needs are identified and realised as per organisation business strategy; manages the Agency job classification system for International and Area staff and substantively oversees the implementation and maintenance accordingly. Leads, develops and coordinates the implementation and evaluation of Agency-wide policies, strategies and practices related to staff relations; determines their impact and advises the senior management accordingly; identifies trends and issues across UNRWA’s area of operation and develops strategies/proposals to address such trends. Provides substantive input and assists the DHR, senior management in HQ and Field Offices, and the Executive Office in the preparation of policy papers, position papers and briefing notes and provides expert advice to Agency leadership on staff relations, organizational design, workforce planning, job classification, compensation and HR Information Technology systems and solutions. As assigned by DHR, participates in inter-departmental meetings and represents HRD in inter-agency fora; participates in/leads meetings and holds consultations and negotiations with different stakeholders, including International Staff Association, Area Staff Unions, inter-government representatives or inter-agency officials/missions, as required. Leads, facilitates and/or coordinates the development and implementation of HR Dashboards and other HR systems across the Agency, including the Field Offices.

Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Persuading and Influencing Leading and Supervising Formulating Strategies and Concepts Managing Complexity and Change Relating and Networking Planning and Organizing For guidance on how to prepare for competency-based interviews: https://careers.un.org/lbw/home.aspx?viewtype=AYI

Education

Advanced university degree from an accredited educational institution in human resources management, public or business administration, industrial engineering, industrial relations, or a related field such as social or behavioral science, political science.

Job – Specific Qualification

Not available.

Work Experience

A minimum of 10 years of progressively responsible and relevant experience is required. A minimum of five years in the UN system, or in international or governmental institutions at a senior supervisory level is required. Experience in classification and organizational design, and compensation. Experience in negotiating with unions/staff associations or other stakeholders is required. Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of citizenship is required Advanced university degree from an accredited educational institution in human resources management, public or business administration, industrial engineering, industrial relations, or a related field such as social or behavioral science, political science is required.

Languages

Excellent command of written and spoken English.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This is a UN Regular Budget post. Type of Contract and duration: 2 years, with the possibility of further extension. The incumbent will be required to travel within UNRWA’s area of operations. Only applications that have been fully completed in UNRWA’s online e-recruitment system inspira will be considered and no late applications will be accepted. The Personal History Profile (PHP) should be completed with full work experience under the experience tabs as per the requirements in the Job Opening. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post. Join our eco-friendly organization dedicated to environment sustainability and targeting to be plastic free by 2025. Equivalency: A first level university degree in combination with additional years of qualifying experience may be accepted in lieu of an advanced university degree. NB: work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.