Child Protection Case Management Supervisor – 33588

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JOB SUMMARY:

The Child Protection Case Management Supervisor will ensure the provision of quality child protection case management and psychosocial support services to vulnerable and at-risk children. The Supervisor and Child Protection Case Managers will train, coach, and support Child Protection Case Managers and strengthen support systems for vulnerable and at-risk children.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

MAIN TASKS AND RESPONSIBILITIES:

Capacity Building and Service Oversight:

• Train Child Protection Case Managers, in line with the Inter-Agency Guidelines for Case Management and Child Protection and International Medical Corps’ Child Protection Minimum Standards.
• Train Child Protection Case Managers to respond to child survivors, in line with Caring for Child Survivors of Sexual Abuse.
• Coach Child Protection Case Managers through regular group and individual sessions.
• Conduct routine case review meetings.
• Conduct regular supportive supervision sessions for quality assurance and to identify capacity gaps and needs.
• Develop tailored capacity-building plans for Child Protection Case Managers, including plans for self-learning.
• Support Child Protection Case Managers as required to respond effectively to cases, including direct service provision, coordination, and advocacy with other service providers.
• Oversee distribution of material and cash assistance to survivors and vulnerable and at-risk children and their caregivers.
• Support training of other service providers who may interact with vulnerable and at-risk children.
• Contribute to the development and effectiveness of child protection referral systems/pathways and service mapping.
• Ensure adherence to International Medical Corp’s Child Protection Minimum Standards, as well as relevant inter-agency guidelines and standards including the Minimum Standards for Child Protection in Humanitarian Action.
• Supporting the team to establish and build the capacity of the CP-CBC. And other community stakeholders. 
• Supporting the Child Protection team in developing and implementing Child Protection mobilization activities.

Human Resources Management:

• Recruit and supervise Child Protection Case Managers and Field assistants.
• Create a safe and supportive environment for the Child Protection team including both Case Managers and Field assistants’ teams.
• Develop support strategies for Child Protection Case Managers, foster team building, and support principles of self-care.

Monitoring and Reporting:

• Seek and analyze feedback from clients and adapt services accordingly.
• Oversee post-distribution monitoring.
• Oversee service documentation.
• Ensure strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of children receiving services.
• Contribute to internal and external reports.

Coordination, Advocacy, and Representation:

• Coordinate regularly with the child protection leadership team and participate, as required, in broader team meetings.
• Mobilize stakeholders to strengthen coordination and safe access to services for vulnerable at-risk children.
• Organize case management meetings, as required, with other service providers.
• Coordinate with MHPSS, GBV, health, and other sectors to strengthen integration and referrals.
• Represent program goals and child protection standards.

Security and Conduct:

• Ensure compliance with security protocols and policies.
• Foster a safe and supportive working environment for all child protection staff and partners.
• Exemplify core principles of child protection programming including do no harm, non-discrimination, confidentiality, and prioritizing the best interests of the child.
• Contribute to the positive image and overall credibility of the program and organization, notably through adherence to the Code of Conduct and Ethics, including compliance with anti-harassment, safeguarding, and PSEA policies.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all-inclusive.

MINIMUM QUALIFICATIONS:

• Typically, a bachelor’s degree in a related field e.g. psychology, social work, or education. An equivalent combination of relevant education and experience may be substituted as appropriate.
• Typically, 5+ years of experience in the sector and 3+ years of experience working as a Child Protection Case Manager
• Familiarity with child development.
• Demonstrated commitment to core principles of child protection programming including the provision of child-friendly and child-centered services.
• Familiarity with Child Protection Case Management standards and tools.
• Training and facilitation experience.
• Good interpersonal and advocacy skills.
• Very good listening and communication skills.
• Familiarity with government and NGO service providers preferred.
• Ability to exercise sound judgment, remain flexible, and apply experience and guidance to evolving challenges.

Please send your English CV to the IMC email: 

[email protected]

Please indicate the code of the position (33588) in the Subject line.

CVs without the subject line “33588” will not be considered.

• • Links to CVs will not be taken into consideration.

  • The deadline will be August 11, 2024, at 4:00 p.m. (Iraq time).
  • Applications will be reviewed on a rolling basis, and the application process may close before the stated deadline.
  • Only shortlisted candidates will be contacted.

• * Note:- please send your national ID, and certificates attached in the application email as well.

  *A bank account will be requested from the selected candidate

 CVs will be reviewed on a rolling basis.

 _{reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com. Please do not submit your CV or application to this website, it will not be considered for review.}