The goal of the classroom assistant is to effectively aid the overall logistics of the classes provided at the IRC ensuring a high-quality service experience for the clients. This role will support the daily operations of a wide variety of classes and workshops held at the International Rescue Committee, including the English language classes, digital literacy, and others.

RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Supporting the day-to-day operations of the IRC’s classroom-based services, either through classroom logistics, assistance, record keeping, class material preparation or other tasks; including helping with the child watch area.
• Client service and support in accordance with program requirements.
• Input client’s attendance in database(s) and assist with tracking and reporting as needed.
• Collaborate effectively with coworkers and volunteers.
• Carry out timely tasks to ensure client’s successful participation in the classroom.
• Access interpretation services to help the clients.
• Other duties as assigned.

REQUIREMENTS:

• High school diploma required.
• Minimum of 1 year of relevant experience strongly preferred.
• Experience working with refugee and/or immigrant populations preferred.
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired (Spanish, French, Pashto, Dari, Arabic, Swahili, and others).
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
• Valid driver’s license

Working Environment:

• Combination of working in a standard office environment.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.