Client Account Manager

Job title:

Client Account Manager

Company

Resource Management Solutions

Job description

RMS is a dynamic and independently owned Employment Business, committed to providing people focused Recruitment, HR and Payroll solutions to clients specialising within Automotive and Logistics on a national basis.Celebrating 23 years in business, we are expanding our On-Site HR Team in the West Midlands area, seeking an experienced Client Account Manager who has a passion for people and operations. The role will collaborate closely with operational management to deliver comprehensive, modern day HR solutions through prevent and prevail practises. This is not an advisory and guidance role; this is a visible and practical role delivering the people solution at the heart of a fast -paced industrial, working environment.Key Responsibilities:Client Relationship Management:

• Serve as the primary point of contact for the provision of our Onsite HR Function, working in partnership with our client, understanding their unique needs and objectives to align operations with people.
• Build and nurture strong, long-term relationships with operational management through regular communication and strategic partnership development.

Employee Relations:

• Act as a bridge between employees and management, identifying concerns and resolution and the earliest opportunity, fostering a positive work environment.
• Implementing employee engagement initiatives to enhance moral, retention and productivity whilst delivering robust procedures.

Human Resources:

• Overseeing day-to-day HR operations, including onboarding, offboarding, and maintaining accurate personnel records.
• Ensuring compliance within all relevant employment laws and regulations, delivered through practical engagement. Communicating policies to employees to ensure understanding and compliance.

Data Management and Reporting:

• Maintaining and updating personnel records, capturing all correspondence associated to the employment life cycle.
• Provide regular reports to capture recruitment activities, HR, performance, and key insights.

Training and Development:

• Support training needs and assist in the development of programs to enhance employee skills and performance.
• Support a continuous learning culture for operational growth and development.

Experience:

• Proven experience in an operational, people focused and client facing HR role, preferably within logistics or a similar industry.
• Knowledge of employment laws, regulations, and best practices.
• Exceptional interpersonal and communication skills.
• Proven ability to collaborate effectively with operational management and cross functional teams.

Why RMS?At RMS, we value our team members and the pivotal role they play in our success. By joining our HR Team, you will be part of a supportive environment that encourages collaborative working.We offer a competitive salary and benefits package (including enhanced holiday and pension) and the opportunity for career advancement to support cross functional teams.Be part of a company that puts people first through their …becausepeoplematter! ethos.Apply directly today and we can give you a call with more information!RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on this occasion.

Expected salary

£30000 per year

Location

Solihull, West Midlands

Job date

Mon, 09 Dec 2024 23:18:15 GMT

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