Client Experience Officer – Operations – Albury / Wodonga

• We understand the importance of work-life balance. UMFC offers flexible work options, allowing you to shape your career in a way that suits your life.
• We offer attractive remuneration packages with excellent benefits, including salary packaging, novated leasing and well-being programs
• Five weeks of leave per annum and additional personal leave days

Your path to impact starts here with UMFC as our newest Client Experience Officer.

The Role

As our Client Experience Officer, you will provide a welcoming first point of contact for people seeking to access information or UMFC services. You will contribute to the provision of high-quality reception, office administration and service-specific assistance located in our Albury and Wodonga sites.

Join us on a remarkable career move, immersing yourself in a thriving organisation guided by a profound vision — Every child and young person in our communities is cared for.

This is a full-time permanent opportunity (38.00 hours per week), however we are open to considering part time (32.00 hours per week for suitable applicant).

Your Experience

To be eligible for this role, qualifications in Administration or Business Services and/or extensive Administration/Business Services experience is required.

You will be a person who is passionate about customer service, can understand differing client’s needs and respond in a way that demonstrates a commitment to client satisfaction. In addition, your adept communication skills, both written and verbal and well-developed problem-solving skills are highly desirable.

For a confidential chat, contact Zoe Miller at [email protected] using the subject line: Client Experience Officer – Operations – Albury / Wodonga enquiry via EthicalJobs.

Ready to take the leap?

Embark on a fulfilling career journey with UMFC! Click Apply Now to visit our careers page: ref code: 6698264

Applications will be assessed upon receipt.

All employment with UMFC is subject to and conditional upon a satisfactory Police Check and relevant ‘Employee’ Working with Children’s Check.

UMFC is committed to the safety, well-being and empowerment of all children and young people

UMFC is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.