Client Services Administrator

Job title:

Client Services Administrator

Company

Office Angels

Job description

We have a fantastic opportunity for a Client Services Administrator to join a progressive and dynamic law firm where you will play an essential role and become a key player in the business!

If you have prior customer service experience, this is a great opportunity to kick start your office career and work for a thriving reputable Exeter business!

Job Title: Client Services Administrator

Location: Exeter / Hybrid, flexible working options available to the right candidate following training

Salary: Competitive

Hours: 9.00am to 5.15pm, Monday to Friday

Benefits: A great package – this company knows how to look after its employees! 25 days holiday plus Bank Holidays plus your birthday off, amazing profit share employee bonus paid annually, employee wellbeing programme, flexible working pattern with hybrid option pension scheme, private medical cover, life assurance, cycle to work scheme, early Christmas holiday shut down, social events and much more!

The Company

This unique and award-winning local law firm, established over 80 years ago, is proud to do things a little differently, priding themselves on putting people first in every way. Providing a personal service, investing in local communities and the environment, and always ensuring their clients and employees are at the forefront of everything. They maintain high employee retention and provide an incredible working culture, with a highly regarded wellbeing programme and support network, development opportunities and progression, ensuring a positive, fun and dynamic environment for staff.

The Role

As the Client Services Administrator, you will play a key role, being the first port of call for all inquiries providing an outstanding service, ensuring that all calls are managed and directed to the appropriate people across the business.

Being bright, professional, and proactive, you will provide an essential role to help the smooth running of, this is an exciting opportunity to join and make a valuable contribution!

You will also be getting involved in wider front-of-house activities, such as covering reception, setting up meeting rooms and completing other administrative tasks supporting fellow colleagues and clients.

Duties include

• Speaking with clients, taking and dealing with new enquiries via telephone, email and website, directing them to the correct person

• Assisting with invoicing – to include, credit checks, billing profiles and payments

• Diary management, scheduling meetings

• Ensuring and maintaining full and accurate records where needed

• Carrying out general administrative duties, such as answering incoming calls, responding to emails and post

About you

• Experience of dealing with customers ideally on the telephone

• Excellent attention to detail and organisational skills

• Excellent interpersonal communication skills

• Good time management and ability to multitask

• Ability to prioritise own workload

• Ability to work as part of a team, as well as on own initiative

• A positive and upbeat disposition!

This role offers a fantastic opportunity to build a career in a growing and supportive business, where you will learn and develop amongst a passionate and knowledgeable team, plus make great friends along the way! No office experience necessary but you must have excellent people skills and be confident on the telephone.

To find out more please either apply online, send your CV to Vicky.williams@office-angels.com or call the office on 01392 426200 to discuss further!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Expected salary

Location

Exeter

Job date

Tue, 23 Jan 2024 06:08:33 GMT

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