Client Services Manager
Service Innovation Group
Role Overview
The Client Services Manager is a pivotal role within our organisation and is responsible for the effective and successful management of the client delivery program – this role includes Team Management, Communications, Reporting, Auditing and Compliance, Client Support, Quality Control, Training and Development, POS Distribution and additional tasks where necessary.
The client, one of the world’s largest credit card providers, partners with Service Innovation Group to fulfil a key field marketing function within their wider merchant engagement program. The client activity is primarily focused on increasing their engagement points across a wide range of businesses across 12 European markets through field visits, with circa 500 staff working across Europe.
Responsibilities
Experience & skills
What we offer in return
– 33 days annual leave including bank holidays
– Additional holiday for long service
– Buy/Sell Holiday
– Private Medical and Dental insurance for you and your loved ones,
– Life assurance 4x of your salary
– Employee assistance program including free and confidential 24/7 GP services
– Monthly Wellbeing Allowance
– Electric Car Scheme
– Flexible working
– Training opportunities for personal development through Smart Learn
– Paid volunteering days
– Free season ticket for parking
– We finish at 4pm on Friday’s
– Quarterly events to celebrate success
D&I Statement
At Service Innovation Group (SIG), we strive to create an environment of Diversity, Inclusion & Belonging where every voice is heard and valued. Our Great Place to Work accreditation as best employer of the year for women, reflects our dedication to an inclusive culture. As a carbon-neutral and a living wage employer, we’re dedicated to creating a vibrant workplace. Join our dynamic, inclusive environment where your unique contributions drive our success!
Service Innovation Group provides a wide range of services and activities, and they are all designed to highlight your product in a busy, highly competitive marketplace.
We embrace all of the associated challenges and provide creative, effective solutions to ensure that retail execution never lets your brand down.
We work in constantly shifting environments to provide our clients with services that are innovative by drawing on years of experience in managing and motivating Field teams.
£45000 per year
Watford, Hertfordshire
Fri, 19 Jan 2024 00:23:18 GMT
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