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SCOPE OF WORK:
The Client Voices Coordinator will strengthen client engagement and feedback initiatives at the Wichita office. IRC believes that designing our strategies and programs based on client’s particular needs and preferences is one of the most critical drivers of impact. We have a role to play in working with clients so that they can engage as equal, influential partners both with IRC and in the broader community. Strengthening client voice in all aspects of our work and increasing accountability to clients is an IRC priority, and the Client Voices Coordinator will play a key role in supporting client engagement and feedback initiatives at the local level. The coordinator will also be vital in building partnerships across the community, including with diaspora networks, to better inform IRC in Wichita programming and decision-making. The coordinator will be the key liaison between client and community groups, such as the client advisory board(s), facilitate groups, conduct community leadership training, and coordinate Refugee Voices activities. The position reports to the Development Manager.
RESPONSIBILITIES:
Client and Community Engagement Capacity Building
Client Feedback Support
Community Capacity Sharing and Influencing
Client and community engagement learning at the global level
Key Working relationships
The position reports to: Development Manager
Position directly supervises: Client Voice Promoters
Job Requirements:
Working Environment***:***
All are invited to apply but we particularly welcome applicants who bring lived experience of forced migration to the role.
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.
In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.
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