Clinical Applications Technician

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Job Title:
Clinical Applications Technician

Department:
Health System Shared Services tendersglobal.net Desk Top Support

Job Description
The Clinical Applications Technician is responsible for providing over-the-phone troubleshooting support for technical and educational-related issues for the electronic medical record system. This includes support for all internal medical center users, patients via an application portal, and community connect affiliate hospitals. This position includes collaboration with various IT technical and application teams to resolve 1st and 2nd level support issues. This position also includes support tasks, system maintenance and other support duties as assigned.
 

Minimum Qualifications

Degree in Nursing, Computer Science or related field, and or 1 year Help Desk experience, or an equivalent combination of education and experience required, 3 years preferred. Previous experience working with and/or supporting the clinical applications (preferably EPIC). Industry Certifications are a plus. Working knowledge of computing environments, skills, PC and computer terminology, computing technologies, PC operating systems and applications, etc. is also required.

Additional Information:

Our Comprehensive Employee Benefits Include:

• An array of retirement plan options, each with a generous employer contribution.
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
• Paid vacation and sick leave, including short and long-term disability and paid parental leave.
• Get the most out of the Public Service Loan Forgiveness program.
• And much more!

Location:
Remote Location

Position Type:
Regular

Scheduled Hours:
40

Shift:
First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.