Background
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The United Nations Development Programme is the global development network of the United Nations system that is on the ground in 177 countries, with its Headquarters in New York, USA. The Bureau for Management Services (BMS) is a central Bureau tasked with the development of corporate strategies, policies, tools and systems in key cross-cutting management areas. Drawing on sound analytics and a risk-management approach, BMS supports the achievement of development results through management advice, innovative business solutions, and other corporate services in line with international best practices and evolving needs and expectations of development partners. BMS also ensures policy adherence in operations management within UN Rules & Regulations, safeguarding UNDP’s accountability vis-à-vis Member States and other stakeholders.
UNDP is an operational backbone to the UN system: providing payroll, financial transactions, common premises, treasury investment, procurement, legal services to UN agencies. UNDP provides IT support for 13 UN entities with 40,000 United Nations and external users of the UNDP’s ERP system, as well as information and communication technology (ICT) and application solutions for the United Nations field presence. To support the UNDP Digital Strategy and enable the digital transformation of the organization, the Office of Information & Technology Management (ITM) is tasked with developing and operating the enabling corporate technology platforms and providing related services that power the digital transformation including: (1) advice, administration and acceleration services to promote delivery of maximum business value of each platform; (2) a global service desk operation; (3) and outreach services to promote knowledge sharing and effective, agile planning and governance of technology development and utilization.
Duties and Responsibilities
Cloud Platform Specialist – Finance, will be responsible for performing system requirements analysis, functional system design, integrated testing, and solutions maintenance of specific module/areas of Oracle Cloud. As an applications expert, this position is responsible for the successful implementation and support of technology solutions in the Finance business areas by following cloud-based implementation methodologies, for iterative design testing with structure change control and deployment.
This position will be reporting into the Chief, Digital Corporate Platforms and work in closely with the corporate applications team.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across
interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions,
teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
1) Effectively deliver a comprehensive solution for Oracle Cloud ERP Financials functions
- Acting as subject matter expert and leading internal client and other key stakeholders through the analysis, design, build, implementation and support of the Oracle Cloud ERP finance capabilities (Financials, Procurement, Enterprise Performance Management).
2) Lead migration of configuration, integrations, and extensions to production in collaboration with business owners, focal points and technical integrators
- Identify business requirements and map them to the Cloud functionality.
- Conduct functional/technical design analysis including workshops.
- Identify functionality gaps, propose changes to business process and/or policy to mitigate them.
- Advise on options, risks, and any impacts on other processes or systems.
- Configure the Oracle Cloud to meet UNDP requirements and document application set-ups
- Lead migration of configuration, integrations and extensions to production
3) Ensure documentation of architectural components, systems, integrations and processes
- Write business requirement documents for reports, interfaces, data conversions and application extensions.
- Incorporate security awareness in design and implementation strategies & plans.
- Prepare validation scripts, testing scenarios and develop test scripts.
- Perform execution of test scripts
- Validate configuration and data
4) Ensure clear communication and efficient project delivery
- Effectively communicate and drive module level deliverables
- Complete tasks efficiently and in a timely manner
- Interact with the project team members responsible for developing reports, interfaces, data conversion programs, and application extensions.
- Provide status and issue reports to Pillar Lead and/or the project on a regular basis
- Drives the resolution & implementation of solutions through design, development and post-production support, reporting /escalating to management, when needed
5) Ensure facilitation of knowledge building and knowledge sharing
- Establishing regular meetings where stakeholders can openly share insights, experiences, and best practices, fostering a culture of teamwork and collective intelligence.
- Facilitate training sessions and workshops in the relevant process areas. By actively participating in these initiatives, engage in the exchange of expertise, stay updated on industry advancements, and develop new skills.
- Facilitate and contribute to the knowledge repositories where stakeholders can document and access organizational knowledge promoting knowledge sharing and retention.
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization
Competencies
Core: Full list of UNDP Core Competencies can be found here - Achieve Results – LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact
- Think Innovatively – LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems
- Learn Continuously – LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences
- Adapt with Agility – LEVEL 3: Proactively initiate and champion change, manage multiple competing demands
- Act with Determination – LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results
- Engage and Partner – LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration
- Enable Diversity and Inclusion – LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity
Cross-Functional & Technical competencies
Information Management & Technology – Applications Management:
- Ability to set-up, develop, support, and maintain applications. Expertise in Oracle Cloud, ServiceNow, SalesForce.com and Microsoft technology would be an asset
Business Management – Working with Evidence and Data:
- Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making
Business Management – Customer Satisfaction/Client Management:
- Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.
- Provide inputs to the development of customer service strategy.
- Look for ways to add value beyond clients’ immediate requests.
- Ability to anticipate client’s upcoming needs and concerns.
Business Management – Results-based Management:
- Ability to manage programmes and projects with a focus at improved performance and demonstrable results
Business Development – Integration within the UN:
- Ability to identify, and integrate capacity and assets of the UN system, and engage in joint work; knowledge of the UN System and ability to apply this knowledge to strategic and/or practical situations
Business Direction and Strategy – System Thinking:
- Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
Business Management – Portfolio Management:
- Ability to select, prioritise and control the organizations programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimising return on investment.
Required Skills and Experience
Education:
- Advanced university degree (Master’s degree or equivalent) in Computer Science, Engineering, Information Systems, Business Administration, or related discipline is required; or
- A first-level university degree (Bachelor’s degree or equivalent) in the above-mentioned fields of study, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
Experience:
- Minimum 5 years (with a master’s degree) or 7 years (with a bachelor’s degree) of professional work experience in ERP platforms and related technologies is required.
- Experience with at least one full lifecycle Oracle Cloud deployment or experience in ERP maintenance and support, working as part of an integration or development team is required.
- Experience with Oracle legacy ERP deployments (PeopleSoft or eBusiness preferably) is desired.
- Experience and knowledge of business processes and controls within the finance process areas (General Ledger, Payables, Fixed Assets, Receivables, Budgeting and Procurement) is desired.
- Experience with global international deployments is desired.
Language:
- Fluency in English is required.
- Knowledge of other official UN language(s) is desired.
Please note that continuance of appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.
Disclaimer
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
Scam warning
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