Commercial Operations Specialist

Job title:

Commercial Operations Specialist

Company

Elekta

Job description

Are you a current Elekta employee?Please click here to apply through our internal career site .Want to join a team with a mission to improve and save lives?We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.We currently have the following opportunity available – please contact us for more details!We don’t just build technology. We build hope for everyone dealing with Cancer.Elekta is seeking a Commercial Operations Specialist for supporting Sales, Service, and Order Fulfilment. This role serves as the main interface between the customer and the support functions within the cluster.What you’ll do at ElektaAs a Commercial Operations Specialist, you will ensure that all processes are followed in accordance with Elekta’s procedures and that customers receive consistently high-quality care.This position offers Hybrid working with flexibility of working from office 3 days a week.ResponsibilitiesService SupportAdminister and assign engineers’ work orders and Axrem documentationManage source and seed orders, exchanges, and logisticsProcess customer spares order, quotes, returns, and commercial shipmentsDistribute and manage TLD badges and calibrated toolsAdminister Field Change Orders (mandatory and non-mandatory)Provide feedback to Service Managers and attend daily team meetingsMaintain engineers’ diaries and support schedulingSupport PM schedule preparation and customer communicationAct as Health & Safety and Quality RepresentativeSales SupportServe as main contact for sales and service queriesQualify leads and support quote preparation with Customer/Business ManagersProcess sales orders and maintain accurate system dataCoordinate with logistics, finance, and suppliersManage customer training logistics and reimbursementsHandle returns and replacements for Brachytherapy and commercial itemsEnsure smooth handover from Sales to Order FulfilmentManage small-value orders/projects and identify process improvementsTender & Contract Management SupportCoordinate tender submissions and documentationCollaborate with sales, legal, and finance to manage contract checklists and risk reviewsWhat you bringProficiency in Word and Excel (intermediate to expert level)Strong organizational and data management skillsFamiliarity with ERP/CLM systems (Salesforce preferred)Excellent written and verbal communicationAbility to meet deadlines with minimal supervisionExperience with Movex is a plusStrong attention to detail and team collaborationWe encourage you to apply even if you don’t meet every requirement—your unique skills and experiences might be exactly what we’re looking for!Why should you join Elekta?In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. You will be part of our international innovative team and given the opportunity to learn and develop.Overview of some of our benefits for United Kingdom are as below.United KingdomUp to 25 paid vacation days (plus bank holidays)Holiday Purchase SchemePrivate Medical InsuranceAttractive Employer Pension Contribution PackageHybrid work option (you are required to work on location at least 3 days a week)Cycle to work schemeLife Assurance​Hiring processWe are looking forward to hearing from you! Apply by submitting your application and resumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.Your Elekta contactFor questions, please contact the responsible Global Talent Acquisition Partner, Nidhi Sarkar, .We are an equal opportunity employerWe evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, genetic information, national origin, disability, veteran status, or any other status protected by law in the locations where Elekta operates.About ElektaHere at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world.We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way. Both when it comes to financial and environmental matters, but also for our employees to feel that they bring value, wherever in the organization they may work.

Expected salary

Location

Crawley, West Sussex

Job date

Wed, 04 Jun 2025 22:21:07 GMT

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