Communication and Outreach Consultant, Moldova

POSITION SUMMARY

HIAS is looking for a Communication and Outreach Consultant for operational support to the official webpage for refugees dopomoga.gov.md. The consultant will work in coordination with HIAS Moldova designated person and the Electronic Government Agency (AGE) to enhance the visibility and effectiveness of the platform.

The consultant will closely collaborate with HIAS and AGE to enhance the visibility and impact of the official refugee platform. Responsibilities encompass developing a strategic communication plan, content management, social media oversight, and engaging with stakeholders. The role extends to optimizing the user experience, coordinating outreach events, and building partnerships to broaden the platform’s influence. We are seeking a candidate with a robust background in communication, PR, and stakeholder engagement to contribute to the success of this initiative. The position will be based in Chisinau, Moldova and Moldova’s residents are strongly encouraged to apply. HIAS is not offering relocation support for this vacancy.

CONTEXT

HIAS is a 120-year international humanitarian organization supporting refugees worldwide in the complex and multiple challenges they face. Our beneficiaries come from diverse faiths, ethnicities, and backgrounds, as do our staff. We bring our experience, history, and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

Since 2022 we opened our office in Moldova and ever since continuing extending our local operations and team. We seek employees and partners from diverse backgrounds and life experiences to join our teams located across the globe. We are committed to building a diverse workforce that reflects our vision, mission, and values.

ESSENTIAL FUNCTIONS

• Develop and implement a comprehensive communication strategy to effectively reach the target audience.
• Generate compelling and informative content for the www.dopomoga.gov.md website.
• Adaptation and publication of relevant information from external resources.
• Update and verify relevant official information and links proposed for the webpage.
• Moderate private announcements related to jobs, services, and other opportunities.
• Translate relevant information for the webpage, including content from public institutions and authorities.
• Engagement with stakeholders to increase awareness and participation in the platform’s activities.
• Oversee and manage social media channels to amplify the platform’s reach and engagement.
• Monitor social media trends and incorporate strategies to enhance online presence.
• Development and implementation of strategies to promote the platform dopomoga.gov.md on social media, cross-platform messengers, and other sources.
• Collaborate on joint initiatives to promote the platform and its services.
• Prepare regular reports on key performance indicators.
• Other activities related to the achievement of the platform’s objectives.

QUALIFICATIONS & REQUIREMENTS

• At least bachelor’s degree (but Master preferable in communications, journalism, media, marketing or other relevant social fields.
• At least 5 years of professional working experience in communications, journalism, media and marketing or other relevant fields.
• Experience in developing and tailoring communication and writing publications for a wide array of audiences.
• Previous experience in the design of printed and online media outreach materials.
• Previous working experience for a donor funded project in Moldova would be an asset.
• Proven excellent written and verbal skills in Ukrainian, fluency in Romanian and Russian. Good knowledge of English would be an asset.
• Excellent computer skills (MS Office, Outlook, Internet, and others).
• Strong command of communication technologies and applications.
• High level of sensitivity, eloquence and a confident manner communicating in a political context.
• Set of multicultural competence – to understand, appreciate, and interact with people who identify with many different cultures.
• Ability to establish and coordinate networks consisting of a wide range of partners from diverse backgrounds.
• Ability to work under pressure to meet tight deadlines with excellent time management skills.
• Ability to work on individual responsibility but in close cooperation with the team and superior.
• Problem-solving skills, the ability to negotiate, be a strong team player, and have initiative.

COMPENSATION

This position is for a 6-month period, with the possibility of extension based on performance.

The compensation amount for this position is subject to negotiations during the employment process and depends on the candidate’s experience and profile.

DISCLAIMER

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.

ABOUT US

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with inteity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

VISION

HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES

Welcome • Acogimiento • Hospitalité • (Hachnasat Orchim)

We Welcome the Stranger

Justice • Justicia • Justice • (Tzedek)

We Pursue Justice

Empathy • Empatía • Empathie (Chesed)

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • (Chevruta)

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • (Ometz)

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • (Ruach)

We Adapt and Thrive, Continuously Demonstrating our Resilience.

DIVERSITY

HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.

SAFEGUARDING

HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.