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OBJECTIVES OF THE PROGRAMME
To ensure that effective WHO country presence is established to implement WHO country cooperation strategies that are aligned with Member State’s health development agendas and emergency/resilience programmes, and harmonized with the United Nations country teams.
DESCRIPTION OF DUTIES
The incumbent will perform the following, and other related responsibilities as required by the needs of the office:
1. In coordination with the regional and/or headquarters communication focal points, develop and guide the implementation of communication strategies and plans to support awareness of the programmes and achievements of WHO at country level. Ensure the implementation of the WHO corporate (global and regional) communication strategy.
2. Identify marketable subjects/success stories and develop communications and advocacy products including for partnerships’ initiatives.
3. Establish office processes for content identification.
4. Ensure optimal and timely outreach and dissemination to target audiences in suitable media channels and platforms, including social media.
5. Organize media events, campaigns and media technical briefings, coordinating between media and WHO experts, as required.
6. Build and maintain productive networks and contacts with the press/media and key, national communication counterparts to ensure positive and optimal coverage of WHO’s work.
7. As a national of the country or territory, apply knowledge of the cultural norms of diverse, national stakeholders and audiences to (i) manage the development/updating of content and stakeholder linkages for the WHO country office website and (ii) the sensitive design and delivery of effective social-media engagements.
8. Ensure regular media monitoring, tracking audience/target group perceptions of the organization.
Identify information deficits and develop strategies to address these deficiencies; manage risk-mitigation communications.
9. Collaborate with national stakeholders, development and other strategic partners and United Nations Information Officers, to encourage the production and dissemination of information on national health strategies. Advocate for organizational priorities, foster related initiatives, and represent WHO in the United Nations Communication Group.
10. Deliver and/or support specialized emergency or multi hazard risk communications, social mobilization and advocacy plans, during public health crises, emergencies, and outbreaks.
11. Advise country office leadership on strategic, external and internal communications and support country office staff on communications with sensitivity to national cultural norms, where required.
12. Coordinate and deliver communication and media-sensitization-related training for WHO country office staff.
REQUIRED QUALIFICATIONS
Education
Essential: A university degree (bachelor’s) in communications, journalism, marketing, political or international relations, health communications or related fields.
Desirable: Formal qualification in public health such as Master of Public Health; courses in communication techniques and/or graphic design, visual language in the use of social media. Training in risk communication.
Experience
Essential: A minimum of five years’ experience overseeing and delivering communications services and products at the national level. A minimum of 2 years in communications strategy development.
Skills
· Thorough understanding of public health and international development issues
· Proven skills in the development and implementation of communication/media products and approaches including solid writing skills
· Excellent interpersonal and networking skills
· Ability to represent and promote the WHO brand in virtual communities and networks
· Ability to develop messaging and positioning for an international organization
· Ability to elicit and communicate success stories
· Ability to transform technical information for different target audiences.
· Knowledge of WHO /United Nations agencies programmes and practices
WHO Competencies
Enhanced WHO Global Competency Model:
https://www.who.int/employment/WHO_competencies_EN.pdf?ua=1
1) Teamwork
2) Respecting and promoting individual and cultural differences
3) Communication
4) Setting an example
5) Building and promoting partnerships across the Organization and beyond
Use of Language Skills
Essential:
Excellent knowledge of English and Arabic.
IT and other skills
Proficiency in computers and office software packages, handling of web-based management systems, Enterprise Resource Planning (ERP) systems and Cloud Management Enterprise System such as Workday.
REMUNERATION
Remuneration comprises an annual base salary starting at USD 87819 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
ADDITIONAL INFORMATION
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