Communications and Dissemination Officer

Overall, the aim of the position is to reach policymakers and support technical colleagues in making evidence accessible. The postholder will unpack and communicate key messages; raise the profile and visibility of the Observatory; and foster communication and knowledge brokering networks. The post will also expand web and social media presence and use of new media to increase impact. The incumbent will contribute to the development of a more integrated media and dissemination strategy for Observatory outputs and activities and advise on social media and new tools to increase reach to its diverse target groups.

The incumbent will perform the following key duties:

• Print related to write up key messages and content for dissemination for all Observatory outputs (Hit’s, studies and briefs) to make findings accessible to the Observatory’s target audiences on-line or in print to work with the publications officer and technical staff to put together integrated dissemination / media materials including flyers, fact sheets, press releases, slides, blurbs, web posts and tweets and other promotional materials to link print-related dissemination materials to the Observatory’s web and social media presence.
• Digital and social mediator develop and maintain the Observatory’s web site, producing content and coordinating updates to manage and expand the OBS e-newsletter, twitter and social media channels, developing the Observatory’s position and presence and maintaining the organization’s email contact lists to advise on any new developments or media that may be useful for communicating with OBS target audiences (video, webcasts, webinar, pod casts, etc.),
• Delivering agreed innovations to liaise with the Regional Office, HQ and external contacts on all web and platform developments, guiding and supporting any web developers and ICT consultants
• Face to face interaction to identify key opportunities and events for communicating and disseminating Observatory products, helping target presentations to raise the Observatory’s profile in key settings to work with the publication and face-to-face dissemination teams and technical staff to deliver high quality events to promote and support Observatory work (publication launches, conferences) to sustain and develop relevant networks, including by following and influencing the communication and dissemination activities of related, Brussels-based and European networks and organizations, attending events on behalf of the Observatory when appropriate.
• To monitor, OBS communication and dissemination activities and advise senior colleagues on scope for improvement to support internal communication between the Observatory hubs and with the Observatory partners to build relationships and coordinate with key EURO and HQ WHO colleagues on all communications-related business to participate in appropriate Observatory meetings and coordination activities, working closely with the publications and face-to-face dissemination and IT teams to take on any other duties as required.

Required Qualifications:

Education:

Essential:

• University degree (at Bachelor’s level) in communication science, journalism, media studies or another related field.

Experience:

Essential:

• At least two years of experience in communications and / or knowledge brokering, preferably with health policy networks and / or the Brussels’ EU environment. Experience in providing written content for dissemination to a target audience, managing newsletters and social media, managing websites / communication platforms. Proven track record in organizing events, such as publication launches, or similar. Demonstrated experience with shaping dissemination and promotional material.

Skills:

• Demonstrated ability to write communicative texts. Technical knowledge of health systems and policies. Technical skills with ICT tools for communication and knowledge transfer. Demonstrated knowledge of web content management and of twitter. Insights into web statistics, search engine optimization, content management systems. Emotional intelligence; Ability to identify and manage one’s own emotions, as well as helping others to do the same; ability to work in a complex and high-paced environment.

Language Skills:

Essential:

• Expert knowledge of English

Source:  https://careers.who.int/careersection/ex/jobdetail.ftl?job=2402362