Communications and Liaison Analyst

UNDP’s Regional Bureau for Africa has entered in the Phase II (The Execution Phase) of the initiative and is seeking a Communications and Liaison Analyst on a full-time basis located in the New York office.  The Communications and Liaison Analyst will enhance and guide timbuktoo’s communications, digital presence, and strategies.

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. This is a recognition of interconnected nature of development risks & crises that the world is facing and that call for assembling of multidisciplinary teams for an integrated & systemic response. Therefore, UNDP personnel are expected to work across issues, units, functions, teams, and projects in multidisciplinary teams to enhance and enable horizontal collaboration.

Duties and Accountabilities

Develop and implement communications strategy and ensure effective engagement:

• Develop communication strategies that support timbuktoo objectives and translate into agile workplans.
• Supervise overall communications efforts online (including social media) to ensure the activities serve the strategy and directions.
• Build and manage media relationships with key outlets (traditional and online) for positioning timbuktoo in the digital development space.
• Work closely with relevant UNDP communications colleagues at Headquarter/ regional/ country level.

Lead the development, production, and design of digital communication projects:

• Direct and oversee the implementation of a Portfolio Information Management System to constantly gather standardized high-quality data on UniPods performance, while ensuring coherence with existing corporate M&E tools.
• Oversee delivery of quality data, dashboards, and analytics for Senior Management to make data driven decisions on effective operationalisation of existing UniPods and the establishment of more UniPods across Africa.
• Support CO senior management to identify and follow up on strategic opportunities for resource mobilization for implementation of the UniPods.

Ensure effective management of digital distribution, promotion, monitoring and website analytics:

• Oversees the distribution of content on marketing channels (newsletters, Google ads, etc).
• Arrange for or undertake the set-up of templates and Trello boards, as needed, for major external communications initiatives and outreach purposes.
• Monitor and report on website analytics to inform digital strategies online (e.g., user experience, information architecture, SEO, etc).

Produce and coordinate creative content and strategies for social media:

• Actively develop and curate social media ready content for engagement across preferred mediums.
• Monitor and conduct ongoing analysis of timbuktoo’s audiences and use the data and evidence to adjust the communication strategy as appropriate.
• Provide occasional reports to internal audiences on performance of social media activities.

Ensure building of strong partnerships:

• Contribute to partnership development including traditional and non – traditional partners and propose partnership initiatives that advance resource mobilization.
• The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.

Required Skills and Experience

Education:

• Advanced university degree (master’s degree or equivalent) in Communications, Journalism, International Relations, Fine Arts or related fields is required, or
• A first-level university degree (bachelor’s degree) in the areas mentioned above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.

Experience:

• Minimum of 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant work experience in the field of digital communications, journalism, media, marketing, or another relevant field is required.
• Demonstrated experience in digital campaigns and content creation required.
• Experience in partnership development is an asset.
• Prior experience in managing challenges connected to international development, international relations, the environment, or other relevant topics is preferred.
• Demonstrated ability to thrive within a complex multicultural and multinational environment strongly preferred.
• Demonstrated experience in social media is highly desirable.
• Experience in creative content and strategies is desirable.

Language:

• Fluency in English is required.
• Working knowledge of another UN language is an asset.

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