Communications and Outreach Associate

Location: 151 Lawrence Street, Brooklyn, NY
11201

Reports to: Deputy Director of
Communications

Hours: Full Time – 35 hour per week

Salary Range: $55,000 – $65,000

TO BE CONSIDERED FOR THIS POSITION A COVER LETTER MUST
BE PROVIDED.

The Communications and Outreach Associate is a key member of
Brooklyn Community Services’ External Relations and Advancement
Team. Reporting directly to the Deputy Director of Communications*,
this role is responsible for creating communications, marketing,
and social media content for the BCS Brand and providing
communications support to BCS’ programs and services.

Responsibilities

• Develop and draft communications for various internal and
  external audiences, ensuring messaging reflects the BCS Mission and
  Vision. This includes social media, blogs, pages on the BCS website
  (WordPress), seasonal newsletters, external events, email
  campaigns, and fundraising initiatives.

• Create content for and manage the editorial calendar alongside
  the Deputy Director of Communications, with content that
  strengthens and increases BCS’ visibility in New York City. Engage
  with partner brands, donors, volunteers, and community members on
  social media, and foster positive and fruitful relationships with
  organizational peers to grow our online presence.

• Track KPIs (Key Performance Indicators) across social media
  channels to inform strategies and decision-making in the social
  media sphere. Build engagement, impressions, and following across
  all platforms.

• Conduct monthly visits to BCS programming, interview clients,
  and capture photos of events, initiatives, and program participants
  for all BCS communication channels.

• Support BCS External Events (such as the Human Spirit Awards
  Gala, Walk, Coney Island Sand Sculpting Contest, and the GKCC Poker
  Event) with excellent and adept copywriting for invitations and any
  marketing needs.

• Fulfill marketing requests from BCS programs by writing copy for
  marketing and public education materials, including flyers,
  brochures, palm cards, and merchandise.

• Support the Deputy Director of Communications and Graphic Design
  Manager in an administrative capacity, organizing ERA assets like
  photos, media, past created materials, and contact lists, as well
  as helping to manage ongoing projects

• Build campaign emails in BCS Email System (Luminate) and track
  open rates, click rates, and important KPIs

• Other duties as assigned.

Qualifications Required:

• Bachelor’s degree

• 2 year+ of communications experience in the nonprofit sector

• Knowledge of social media schedulers, applications, and best
  practices

• Expert written and verbal communication skills, including
  storytelling and the ability to present to diverse audiences

• Proven mastery of writing for various platforms, print and
  online

• An understanding of how to take a compelling photo is a must,
  but an advanced understanding of photography is not required

• Excellent attention to detail and project management skills

• Strategic, self-motivated, and able to problem solve

• An eagerness to learn and tackle new challenges

• Comfort with data metrics and use of reports to inform
  strategies and decision-making

• Proficiency in all Microsoft Office applications

• Experience using Adobe Creative Suite or Canva is preferred but
  not required

• Experience with WordPress or another website CMS is preferred
  but not required

• Commitment to the work of Brooklyn Community Services

BCS requires that all employees entering the workplace
be fully vaccinated against COVID-19 unless an exemption is granted
as a medical or religious accommodation.

BCS is an Equal Opportunity Employer. Auxiliary aids and
services are available upon request to individuals with
disabilities