Onsite
South Africa
12 months
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1
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General
Description of assignment title
Communications and Talent Acquisition Officer

Assignment country
South Africa

Expected start date
01/02/2024

Sustainable Development Goal
17. Partnerships for the goals

Volunteer category
National UN Volunteer Specialist

Host entity
UNV South Africa

Type
Onsite

Duration
12 months
(with possibility of extension)

Number of assignments
1

Duty stations
Pretoria

Details
Mission and objectives
The United Nations Volunteers (UNV) programme is the UN organization that contributes to peace and development through volunteerism worldwide. Volunteerism is a powerful means of engaging people in tackling development challenges, and it can transform the pace and nature of development. Volunteerism benefits both society at large and the individual volunteer by strengthening trust, solidarity and reciprocity among citizens, and by purposefully creating opportunities for participation. UNV contributes to peace and development by advocating for recognition of volunteers, working with partners to integrate volunteerism into development programming, and mobilizing an increasing number and diversity of volunteers, including experienced UN Volunteers, throughout the world. UNV embraces volunteerism as universal and inclusive and recognizes volunteerism in its diversity as well as the values that sustain it: free will, commitment, engagement and solidarity.

Context
The United Nations Volunteers (UNV) programme is the UN organization that contributes to peace and development through volunteerism worldwide and has its headquarters in Bonn-Germany. Volunteerism is a powerful means of engaging people in tackling development challenges, and it can transform the pace and nature of development. Volunteerism benefits both society at large and the individual volunteer by strengthening trust, solidarity and reciprocity among citizens, and by purposefully creating opportunities for participation. UNV contributes to peace and development by advocating for recognition of volunteers, working with partners to integrate volunteerism into development programming, and mobilizing an increasing number and diversity of volunteers, including experienced UN Volunteers, throughout the world. The UNV Multi-Country Field Unit (MCFU) in Pretoria is mainly accountable for the mobilization and placement of UN Volunteers in UN Agencies, Funds, and Programmes in 5 countries covered by the Multi-Country Field Unit (South Africa, Namibia, Lesotho, Eswatini, and Botswana) focused on peace, development and humanitarian needs. The UNV Multi-Country Field Unit represents and positions UNV in the respective countries and brings UNV’s services and solutions closer to its partners from governments, UN entities, civil society and private sector. Under the supervision of the Multi-Country Coordinator, the Talent Acquisition and communication Specialist supports the MCFU with talent acquisition, outreach and advocacy in support of volunteer mobilization. He/she is expected to demonstrate a client-oriented approach, high sense of maturity and responsibility, courtesy, tact and ability to work with people from diverse national and cultural backgrounds.

Task description
Acquisition Officer will undertake the following tasks in the countries in close coordination with UNDP Focal Points, the Regional Communications Team and the Global Talent Acquisition team:

Communications;
• Maintain and manage the MCFU’s social media accounts and posts on Facebook, Instagram, Twitter etc.;
• Uploading and tagging of images and video content on social media accounts;
• Develop and showcase the MCFU’s impact stories for UNV publications/websites, newsletters, press releases, etc.;
• Support and closely coordinate with the MCFU countries and the regional office with monthly content sourcing;
• Support with increasing the visibility MCFU countries and volunteer contribution through publications – draft/review impact stories, newsletters etc.;
• Preparing monthly reports on social media analytics regarding reach and engagement;
• Producing ad-hoc graphic design work profiling key information, data, event invitations and related information;
• Coordinate an ad-hoc one-day social media training.

Talent Acquisition
• Support talent acquisition and outreach activities to efficiently provide UN Partners in the MCFU countries with quality candidates on a timely manner;
• Monitor key success indicators on talent acquisition daily and produce a weekly report on talent acquisition activities;
• Conduct mapping of the institutions (NGOs, Universities, Job Portals, Volunteer Networks, volunteer organizations, Facebook Groups and Governmental Institutions responsible for legislation and implementation of volunteerism) in each of the five countries to be engaged in the MCFU Talent Acquisition Plan;
• Develop and maintain an accurate and up to date MCFU talent acquisition database;
• Develop and implement a comprehensive MCFU Talent Acquisition Plan as well as a MCFU visibility and awareness campaign;
• Conduct promotional events, partnership initiatives, on-site and online talent acquisition events, fairs, awareness campaigns with a key result to increase local talent pools in South Africa, Namibia, Lesotho, Eswatini and Botswana to generate a consistent, diverse flow of applications to meet recruitment targets;
• Recommend and follow up on related events and activities where MCFU should be presented for talent outreach in the 5 countries;
• Support the MCFU in identifying talent acquisition bottlenecks and proactively address the challenges to meet partners’ expectations;
• Contribute to the identification and piloting of new sourcing channels and tools for talent outreach;
• Provide targeted outreach for MCFU assignments on an ongoing basis to improve quality of candidates and efficient deployment of volunteers in the 5 countries, including targeted content creation and the identification of relevant channels to source talents and disseminate profiles in the assigned countries;
• Coordinate with the volunteer recruitment team to gain a better understanding of recruiting constraints and propose adjustments to the Talent Acquisition Plan and activities accordingly including peer exchange practices through sharing lessons learnt and best practices;
• Monitor the efficiency of outreach channels (through surveys, phone calls, interviews); and help to identify the best solutions/channels according to the need in priorities;
• Support outreach efforts to focal points with the UN Entities in the assigned countries to increase talent pool of candidates;
• Keep abreast of the volunteer demand forecast and mobilization trends for the countries of responsibility;
• Assist in the weekly monitoring and reporting of talent acquisition key success indicators on increased qualified local talent pools;
• Conduct research, as appropriate, to support the MCFU integration objectives.

Eligibility criteria
Age
27 – 80

Nationality
Candidate must be a national or legal resident of the country of assignment.

Requirements
Required experience
3 years of experience in Communication / Social media, Talent Acquisition, Public Relations, Marketing, Human Resources or other relevant programmes;
• Experience with development sector is an asset, as is experience working in the UN or other international development organization;
• Proficiency in the use of web content management systems, publishing, photo editing tools and other web publishing tools is an asset;
• Strong computer skills in office applications including Excel, PowerPoint, and Word including email/internet; familiarity with database management; and office technology equipment;
• Strong knowledge of innovation, new technologies and digital transformation;
• Project management and coordination experience is required;
• Excellent oral and written skills; excellent drafting, formulation, reporting skills;
• Accuracy and professionalism in document production, editing and in graphics and video visualization and production;
• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;
• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.

Area(s) of expertise
Communication, Information technology

Driving license
Code 8 Required

Languages
English, Level: Fluent, Required

Required education level
Bachelor degree or equivalent in Business Administration, Public Administration, Social Science, Communications, Public Relations or a related field

Competencies and values
Professionalism; Integrity, Teamwork and respect for diversity; Commitment to continuous learning; Planning and organizing; Communication; Flexibility; Genuine commitment towards the principles of voluntary engagement, Creativity.

Other information
Living conditions and remarks
Pretoria is a city located in the northern part of Gauteng Province in South Africa. It is one of the country’s two capital cities serving as the executive (administrative) and de facto national capital. It offers excellent living conditions with various types of world-class available facilities. Housing is readily available, and rents can be negotiated. Infrastructure, internet connectivity, roads, utilities, telecommunications are of a high standard. Airbnb and Uber are in common use. The other city is Cape Town, the legislative capital. Pretoria is classified as an A duty station, and South Africa is in security phase 1. Like in other big cities with significant crime rates, caution must be exercised always.

UNVs receive the below entitlements:
• A monthly Volunteer Living Allowance (VLA) of ZAR20631,00;
• A once of $400 entry lumpsum;
• Medical and Annual leave;
• Comprehensive insurance;
• Access to all the learning platforms;
•A once of exit lumpsum of ZAR 20631,00 at the end of your assignment.

Inclusivity statement
United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Note on Covid-19 vaccination requirements
Selected candidates for certain occupational groups may be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid-19) in line with the applicable host entity policy