Communications Assistant C

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Hiring Unit:
Redpath Museum
Position Summary:

• Conduct workshops animation activities using existing content and materials provided.
• Offer guided tours using already developed scripts.
• Work with student volunteers, indoors and outdoors, for tabling activities using existent content and material.
• Conduct interactive presentations, indoors and outdoors, focusing on an assigned subject.
• Gallery presence and interaction with the public.
• Engage visitors interact with visitors, provide information and answer their questions.
• Provide exceptional customer service to ensure visitor satisfaction.
• Ensure Museum’s open and close procedures are respected on weekends.
• Coordinate with manager on-site.

Other Qualifying Skills and/or Abilities

• Minimum 1year experience in a museum public program
• Must be fluent in French and English
• Ability to deliver informative and engaging tours that cater to different learning styles
• Strong interpersonal skills to build rapport with visitors and colleagues
• Customer-service oriented attitude and willingness to go the extra mile to ensure visitor satisfaction
• Excellent communication skills and ability to engage with  diverse audiences
• Ability to handle unexpected situations with professionalism and tact   

Experience and education:

• Master’s degree in a field of Museology, Anthropology, Biology or Geology an asset

“Knowledge of French and English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 (qualifier) on a scale of 0-4.”

Minimum Education and Experience:

High School Diploma 2 Years Related Experience

Hourly Salary:

(AMUSE C) $25.36

Estimated Number of Work Hours per Week:

6.5 (Part time) Saturday

Position Start Date:

2024-02-29

Position End Date:

2024-09-07

Deadline to Apply:

2024-03-05

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected] .