Background
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The United Nations Development Programme (UNDP) is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs). UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet.
UNDP Indonesia has a complex and challenging Country Programme covering a wide range of environment related issues, including climate change mitigation and adaptation, environmental governance and natural resource management, pollution, protecting biodiversity, renewable energies and waste management. The Programme also pursues linkages with other projects and programmes addressing issues such as disaster risk reduction, poverty eradication and inequalities under the framework of Sustainable Development Goals.
The UNSDCF and UNDP Country Programme Document (CPD) are designed in full alignment with the 2030 agenda, The strategic priorities of UNDP Indonesia for the next five-years are encapsulated under four outcome areas: 1) Inclusive Human Development; 2) Economic Transformation, 3) Resilience to Climate Change and Disasters, and 4) Innovations for accelerating the achievement of the SDGs.
Within the Indonesia Country Office (CO), the Operations Team provides programme with backbone support and services related to finance, procurement, human resources, digital services, travel, and logistics, as well as common services and CO transactions support. The team further provides demand-driven Common services to the UN agencies (per agreed procedures). In addition, the team will provide administrative support to UNDP Staff including project personnel on areas such as protocol, visa facilitation, travel, and others.
Within the Country Office (CO), the Programme team has a responsibility of developing, providing oversight, and ensuring adherence to the quality standards of UNDP’s projects and programmes in full alignment with the priorities set out in the CPD and UNSDCF. Programme staff provide high level advice on programming, technical issues covered under the CPD, advocate for UNDP Corporate messages and engage partners including governments, private sector, development partners, civil society organizations, UNDP corporate bodies including regional and Headquarters to coordinate and catalyze knowledge, lessons learning and partnerships to design effective and innovative programmes. Programme team further oversees effective implementation of the country programme and its outcomes and strategic direction of UNDP, contribution to UN cooperation framework. The team further ensures that quality principles as per the UNDP policies and guidelines are adhered to during the entire cycle of programming and across management of portfolios. Strategic partnerships support resource mobilization and identify strategic programme areas of cooperation for new initiatives, including joint programming opportunities. Programme team is responsible to maintain effective partnerships with relevant development partners and government, UN Agencies, IFIs, government institutions, bilateral and multilateral donors, private sector, and civil society in the designated support areas.
The CO also comprises of the Management Performance and Oversight team that provides strategic guidance entrusted with the corporate alignment, programme finance management, and quality assurance. It works closely with programme teams in target-setting, and results monitoring/reporting.
The strategic communications team provides knowledge management and communication support to all programme interventions.
Under the guidance and direct supervision of the Communications Analyst, the Communications Associate supports the implementation of the strategic communications, outreach and partnership strategies of the office to increase the standing and awareness of UNDP with partners, the media, and the public. The Communications Associate promotes a client-oriented approach in UNDP.
The Communications Associate works in close collaboration with the Programme, Operations, and Project staff in the Country Office, the UNDP Regional Communications Adviser and HQ staff as required.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
Duties and Responsibilities
Supports the formulation and implementation of internal and external CO communications and advocacy strategies.
- Supports the formulation and implementation of CO communications and advocacy strategies.
- Provision of inputs and information for elaboration of the Country Office partnerships and communication action plan (PCAP) based on corporate communications strategy.
- Support to increased awareness of UNDP’s mandate and goals through dissemination of information, organization of public and media events.
- Review of reference materials, identification of reference materials for retention. Maintenance of information database and photo library.
- Research and retrieval of data from internal and external sources.
- Development of communication materials for regular outreach work and awareness-raising campaigns, including the production of targeted, diverse digital visual products such as: short-form social media content, infographics/data visualization, social media posters, animated visuals, and other graphic assets for print and social media.
- Support in the organization of project launches, roundtable discussions, press conferences, briefing sessions, seminars, interviews.
- Provision of inputs and researched information to integrate advocacy and communication strategies into programme and project initiatives.
- Regular monitoring of local and international media for senior management.
- Production of internal weekly e-newsletter.
- Coordinating UNDP monthly Communications Network meeting and intra-group communications.
- Provides administrative support for the strategic communication team.
Support to the implementation of the CO knowledge product publications strategy and branding guidelines.
- Support to the implementation of the CO knowledge product publications strategy and branding guidelines.
- Suggestions, inputs, content development, coordination of production and dissemination of media materials, publications, articles and sharing of CO knowledge and successes.
- Technical support in graphic design and layout production for knowledge products, and support in the review of all communication materials to ensure adherence to UNDP editorial and branding guidelines.
- Technical support for the translation/adaptation/rewriting of information received printing and dissemination of publications and audio-visual materials including coordination with printers and other suppliers to ensure production.
- Support to the publications’ dissemination across different platforms.
Ensures maintenance of UNDP website, intranet, social media accounts, databases and knowledge management systems.
- Ensures maintenance of UNDP social media accounts, web site, intranet, data bases and knowledge management systems.
- Assistance in the design and maintenance of the office web sites based on corporate requirements in cooperation with the ICT staff.
- Support in social media management and content creation for the social media channels.
- Preparation/checking the content for the web sites and social media platforms to ensure consistency of the materials.
Facilitation of knowledge building and management.
- Support to staff and project teams/personnel in identification, documenting and drafting of best practices and lessons learned.
- Organization of training for staff and project personnel on effective communications and advocacy.
- Sound contributions to knowledge networks and communities of practice including corporate communications repositories.
- Support in the organization and conduct of training and workshops on communications, focusing on communications tools and social media.
- Facilitate the relevant mailing and network groups.
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
Competencies
Core Competencies
Achieve Results:
LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively:
LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously
LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility
LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination
LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner
LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion
LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical Competencies
Business Management
- Communication: Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience; Ability to manage communications internally and externally, through media, social media and other appropriate channels
- Digital Awareness and Literacy: Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed
- Customer Satisfaction/Client Management: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs; Provide inputs to the development of customer service strategy; Look for ways to add value beyond clients’ immediate requests; Ability to anticipate client’s upcoming needs and concerns.
Communications
- Multimedia writing/editing: Ability to create and/or edit written content for multimedia
- Social Media management: Ability to represent and promote the UNDP brand in virtual communities and networks
- Digital asset management: Ability to use digital asset management (DAM) systems to effectively store, share and organize digital assets such as images, videos and other media
General
Event planning and execution: Ability to plan, manage and execute of public and private events to ensure that they support and amplify individual communications and advocacy initiatives, as well as UNDP’s overall brand and mandate.
Required Skills and Experience
Education:
- Secondary education is required.
- A university degree (bachelor’s degree) in either Public Relations, Mass Communications, Journalism, Publishing, or International Relations will be given due consideration but is not a requirement.
Experience:
- Minimum 6 years (with secondary education) or 3 years (with bachelor’s degree) of relevant experience at the national or international level in public relations, communications, or advocacy.
- Experience in the usage of computers and office software packages, good knowledge, and experience in handling of web-based management systems desired.
- Experience in digital communications is desired.
- Experience in working with media is desired.
- Experience in social media is an advantage.
- Knowledge of and experience with Adobe software solutions (Photoshop, Audition, Premiere, etc.) is an asset.
- Fluency in English is required.
- Fluency in the national language (Bahasa) of the duty station is required for local staff.
Please note that continuance of appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.
Disclaimer
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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