Communications Intern  

The Enterprise Risk Management (ERM) Service is placed within the Executive Office at UNHCR Headquarters and is headed by the Chief Risk Officer. The ERM Service proactively seeks to strengthen the risk management culture throughout UNHCR, helping the organization to become a more agile, efficient and innovative UN agency that delivers protection, assistance and solutions with integrity to the people we serve. 
The work at ERM Service is guided by the Risk Management 2025 Strategy supported by four interconnected implementation plans: human resources, communications, learning and data.

The aim of the communications plan is that everyone feels empowered to take the appropriate level of risk and is engaged and equipped to do so. We work to support colleagues with the following questions: How can I use risk management help UNHCR deliver on its mandate? What role can each of us play? What are critical risks and opportunities facing UNHCR and what do they mean for our country operations? What can we do to address them? How can we better learn from our successes and failures, as we seek to improve continuously?

To further embed risk management in day-to-day operations, and through internal communications, we work actively to support colleagues to understand risk management and how it contributes to UNHCR’s work: We provide guidance and tools to support colleagues to identify and act on risks and seize opportunities and share timely and quality risk data to inform decision-makers in operations.Our work not only involves internal communications, but also regular external communications to Member States and the general public. 

What are we looking for? 

We are looking for a dynamic, creative and tech-savvy intern who has experience in communications, graphic design, video-editing and data analysis to support the day-to-day implementation of communication, data and learning plans under the Risk Management 2025 Strategy. 

Though the incument will support all four areas of work, he/she will report to the Communication Officer. The candidate will be comfortable working in a fast-paced and reactive environment, have the skills and ability to support on creating content, presentations and articles and competent in using Microsoft Office, graphic design and data visualization tools. 

Key responsibilities will include: 

1. Design and enhance the visual look and feel of key documents using UNHCR brand guidelines and risk management campaign assets; 
2. Research and craft creative and engaging editorial content such as articles, colleagues’ profiles and Intranet materials in collaboration with other entities and operations;
3. Support communication campaigns for the launch of new products;
4. Support intranet authoring, and update intranet content and webpages;
5. Produce multimedia materials including animated visuals and videos using UNHCR’s video templates;
6. Generate summary, reports or dashboards using tools such as Google Analytics and Power BI;
7. Support in planning, promoting and executing events such as webinars to enhance organizational outreach and engagement; 
8. Undertake any other tasks assigned.

Essential minimum qualifications and professional experience required
In order to be considered for an internship, candidates must meet the following eligibility criteria: 

• Recent graduate (those persons who completed their studies within one year of applying) or current student in a graduate/undergraduate school programme from a university or higher education facility accredited by UNESCO; and 
• Have completed at least two years of undergraduate studies in a field relevant or of interest to the work of the organization, in this case communications or related field.

Please note that candidates who have immediate relatives (father, mother, son, daughter, brother or sister) working as staff members of UNHCR are not eligible. 

Other desirable qualifications 

• University studies completed preferably in journalism, communications, public information, media studies, international relations or related fields
• Strong drafting skills with the ability to craft engaging and clear content for various platforms
• Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) 
• Basic video editing skills and familiarity with video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, or similar)
• Ability to work collaboratively in a team environment and communicate effectively
• Experience in analytics tools like Google Analytics or Power BI is a plus
• Fluency in English (written and oral). Knowledge of French or another UN language is an asset

Key Skills
• Excellent interpersonal communication skills 
• Meticulous attention to detail
• Effective in time management
• Organizational abilities
• Computer skills

Location

The successful candidate will be based in Geneva.

Conditions

The internship is for a duration of six months and is expected to start in July 2024. It is a full-time role with working hours 09:00 to 18:00 Monday to Friday (40 hours per week). 
Allowance: Interns who do not receive financial support from an outside party will receive an allowance to partially help to cover the cost of food, local transportation and living expenses.
How to apply

Interested applicants should submit their application through www.unhcr.org/careers.html click on vacancies and search for ”Communications Intern”. Please include a link to your portfolio or pdf of references of past work.

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing or training.
We welcome applications from candidates with a refugee or stateless background.

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