COMMUNICATIONS OFFICER
CENTER FOR PUBLIC HEALTH & DEVELOPMENT (CPHD)
The Center for Public Health and. Development (CPHD) is a Kenyan-registered Non-Governmental Organization established in 2014 and has been working in the area of health system innovations, policy, and research to improve maternal, newborn, and child health in Kenya and regional African countries. CPHD has worked in the areas of anesthesia and safe surgery, emergency obstetric and newborn care, oxygen and respiratory care with programs in human resources for health, medical technologies, and health infrastructure for access to care.
In medical technologies, CPHD has collaborated widely with innovators, manufacturers, and researchers coordinating and supporting path-to-market activities. Research led locally by CPHD was essential for the establishment of CPAP in non-invasive ventilation support for newborns and children, the demonstration of the feasibility of medium-pressure reservoirs linked to oxygen concentrators, and its operational research experience has been showcased in global forums for medical oxygen systems. The team also has experience managing regulatory compliance for new devices and midwifing policy and clinical guidance changes such as the integration of Continuous Positive Airway Pressure (CPAP) into the newborn protocols for Kenya in 2018.
CPHD has also incubated two successful social enterprise initiatives to provide a public-private mix of solutions for key health system challenges in medical oxygen (Hewatele www.hewatele.org) and in medical technologies (MediQuip Global www.mediquipglobal.org
CPHD has moved into the technology space implementing projects that address oxygen access in
Level 3 and 4 health facilities. The interventions have been adjusted to meet the needs of individual facilities and include training to ensure end users are able to adopt technology to improve the quality of care provided and can track the changes to service delivery. The introduction of cryobanks that allows smaller facilities to use liquid oxygen which is cheaper and of higher purity. We have also implemented power monitoring projects that will allow health facilities to accurately measure their energy needs and plan for their growth keeping in mind their energy needs and reducing lags and downtime in the supply system.
CPHD’s work seeks to improve the relationship between the health worker and the pregnant mother and her child. The interventions build the capacity and competencies of the health worker so that the pregnant woman can have trust in the health care system to provide care at her most vulnerable stage. This approach indirectly impacts the first delay and empowers the health worker to do their job better. Our interventions aimed at health workers often take a multidisciplinary approach to build efficient teams and create a supportive work environment. With projects implemented at what can be referred to as the district hospital (Levels 2,3, and 4 in Kenya) these interventions have a significant impact in a facility that has limited resources and cares for an underserved population.
Position Objective
Working under the direct supervision of the Advocacy and Communication Manager. The role plays a vital role in shaping how an organization communicates both internally and externally. The position’s main objective revolves around enhancing the organization’s image, ensuring effective communication with various stakeholders, and supporting strategic goals through well-crafted messages.
The Communications Officer duties will include:
Support CPHDs Strategic Communications
- Develop and implement communication strategies for projects, ensuring alignment with organizational goals and objectives.
- Develop and maintain communications plan and calendar.
- Coordinate with project teams to gather information, stories, and updates for communication materials.
- Create compelling content, including articles, blog posts, and social media posts, to highlight project impact and achievements.
- Write and edit materials for both internal and external audiences.
- Monitor and evaluate the effectiveness of project communications activities and adjust strategies as needed.
- Identify and document success stories from projects, and beneficiaries.
- Work with program team to create multimedia materials, including videos, infographics, and case studies, to showcase success stories.
- Share success stories internally and externally to promote the work of CPHD.
- Manage and update CPHD website, ensuring content is accurate, up-to-date, and engaging.
- Collaborate with the team to implement website improvements and new features.
- Monitor website traffic and user engagement metrics to inform content and design decisions.
- Create donor specific communication materials including reports, newsletters, and presentations.
- Adhere to legal and ethical standards in all communication activities, ensuring transparency and honesty.
- Coordinate internal communication efforts, including staff newsletters, announcements, and meetings.
- Manage external communication channels, including social media, press releases, and media relations.
- Ensure all communication materials adhere to CPHD communication guidelines.
- Develop and implement strategies to increase brand visibility and awareness.
- Create and maintain brand assets, including logos, style guides, and templates.
- Monitor and respond to brand mentions and feedback on social media.
Support Advocacy Work
- Support the development and implementation of advocacy strategies to promote MaPEMA Project
- Engage with key stakeholders, including government officials, Key stake holders and the media, to promote maternal and newborn health.
- Organize and participate in advocacy events, such as workshops, meetings, and campaigns.
- Prepare advocacy materials, including briefs, reports, and presentations.
- Represent CPHD at external meetings and events related to maternal and Newborn health advocacy.
Qualifications
- Bachelor’s degree in communications, Public Relations, Journalism, or related field.
- At least 3 years of experience in strategic communications, preferably in the non-profit or healthcare sector.
- Proven experience in project communications, success stories documentation, website management, donor communication, and brand management.
- Strong writing, editing, and storytelling skills.
- Proficiency in graphic design software, such as Adobe Creative Suite.
- Experience with website content management systems (CMS) and analytics tools.
- Excellent interpersonal and communication skills.
- Ability to work independently and manage multiple projects simultaneously.
- Knowledge of sexual and reproductive health issues is an asset.
Skills
- Proficient communicator – verbal and written, with exemplary negotiation and presentation skills.
- Demonstrate creativity & initiative and require minimal supervision.
- Must be able to assess and prioritize workload in a strict deadline-driven environment.
- Excellent communicator – both written and spoken
- High level of attention to detail
- Skills in preparing and maintaining records, writing reports, and responding to both oral and written enquiries.
- The ability to interpret, adapt and apply guidelines and procedures.
- Excellent computer skills
- Photography and videography skills
- Graphic design knowledge
- Team player who accepts constructive criticism and is comfortable with giving constructive criticism.
- Ability to work flexibly to meet program needs.
How to apply
Qualified candidates are encouraged to apply through: hr@cphdev.org