Communications Officer, Diversity & Inclusion

12-Jan-2024

YSM Diversity Equity & Inclusion

86022BR

University Job Title

Communications, Officer

Bargaining Unit

None – Not included in the union (Yale Union Group)

Compensation Grade

Administration & Operations

Compensation Grade Profile

Supervisor; Senior Associate (P5)

Wage Ranges

Click here to see our Wage Ranges

Searchable Job Family

Communications/Editing/Teaching

Total # of hours to be worked:

37.5

Work Week

Standard (M-F equal number of hours per day)

Work Location

Medical School Campus

Worksite Address

333 Cedar Street New Haven, CT 06510

Position Focus:

Reporting to both the Deputy Dean for Diversity, Equity and Inclusion and the Associate Dean for Communications, this position develops, coordinates and implements a dynamic communications strategy for the Office of Diversity, Equity and Inclusion (DEI) and supports other organizations at the medical school that promote inclusion and equity for women and those under-represented in medicine and science. This position will be responsible for developing and writing a variety of communications for both external and internal audiences to enhance Yale School of Medicine’s visibility and reputation; foster positive faculty, staff, and trainee relations; support the implementation of the YSM Diversity Strategic Plan; and actively promote the scientific and scholarly success of women students, trainees, and faculty, and those from underrepresented groups.

Collaborates with faculty, staff and administrators to develop and manage forward-looking strategic communications to enhance the school’s reputation around diversity, equity and inclusion and communicate its messages. Creates compelling story ideas and narratives; writes/produces content for both external and internal channels; conceptualizes and writes creative posts across all social media platforms, including Facebook, Twitter, LinkedIn, YouTube, and other accounts. Works with the deputy dean on communications and presentations for internal and external audiences. Produces DEI quarterly newsletter and annual report; provides support for additional reports (e.g. GME DEI) as required. Provides communications and outreach support for faculty and trainee recruitment, such as Fellowship and Residency Second Look, recruitment fairs, and job announcements. Works collaboratively on such projects as the Annual Women in Medicine Conference and other initiatives designed to enhance the experience of women and those under-represented in medicine at YSM. Uses the School of Medicine’s web publishing systems to publish and update the sites, including events, news and general information; evaluates web pages for accuracy and best practices to ensure compliance with the Americans with Disabilities Act (ADA); leverages improvements available through the school’s web publishing systems. Evaluates analytics to make evidence-based decisions regarding content and website planning. Collaborates with YSM Office of Communications to ensure accuracy and a consistent look and tone for all communications, including consistency with appropriate style guides and branding and other developed publishing standards and protocols. Supports short and long-term communication planning with insights into audiences, channels and culture. Works with the Office of Public Affairs & Communications to pursue media coverage and to manage relationships with external media sources. Responds to inquiries from national and international news media, student media, the University community and the general public. Coordinates with other communications professionals to achieve institutional goals.

Please provide a cover letter and three writing samples of any length at the point of application. (Resume & Cover Letter required)

Interview information: Candidate will be required to do a live writing sample in “2nd interview” . 

Essential Duties

1. Manages relationships with external media sources. Pursues media coverage creatively and aggressively. Responds to inquiries from national and international news media, student media, the University community and the general public. 2. Enhances the overall quality of media relations for key stakeholders by preparing them for media interviews.  Manages relationships with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals.  3. Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content. 4. Plans social media strategies for key University communications and programs. Monitors University social media assets for negative comments or misinformation.  5. Supports short- and long-term communication planning with insights into audiences, channels and culture; coordinates with other communications professionals to achieve institutional goals; leads the communications process within developed standards and protocols. 6. Supports effective response strategies, often in crisis situations requiring 24/7 attention and intense media/public scrutiny, and articulates the University’s position via personal interviews or written responses.  7. Produces multimedia content and manages the work of graphic and web designers, student interns, printers, video producers and photographers. 8. Manages communication plans for all stakeholders by understanding the significance of campus initiatives and/or academic work; creates compelling stories and messages to translate the significance through language that is clear and accessible for public awareness. 9. Develops and maintains regular contact with media representatives in multiple disciplines. 10. Maintains the Yale brand and graphic identity standards; supports and maintains standard operating procedures; contributes to digital asset management. 11. May perform other duties as assigned.

Required Education and Experience

Bachelor’s degree in English, Journalism, Communications or related field and five years of experience in public relations, journalism, television, corporate communications or agency work or an equivalent combination of education and experience. Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography or video.

Required Skill/Ability 1:

Outstanding written and verbal communication skills with the ability to produce high-quality, up-to-date content for websites, newsletters, announcements, brochures, reports, and other media for a variety of audiences.

Required Skill/Ability 2:

Proficiency with social media platforms, survey building tools, and Microsoft Office Suite.

Required Skill/Ability 3:

Strong interpersonal skills with the ability to develop relationships with internal and external stakeholders in order to develop content for distribution.

Preferred Education, Experience and Skills:

Experience developing, disseminating and maintaining web content and social media in a medical/academic setting and writing about diversity and inclusion. Prior experience in a communications-related job.

Weekend Hours Required?

Occasional

Evening Hours Required?

Occasional

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit “Learn about background checks” under the Applicant Support Resources section of Careers on the It’s Your Yale website.

COVID-19 Vaccine Requirement

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus