Community Care Coordinator

We support individuals living with mental health challenges to achieve outcomes they value.

Position details

• Full Time, Permanent Position
• Classification: SCHADS Level 4 with a salary range of $82,123 – $88,367 per annum + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: Darwin, NT

About Neami National

“We’re big believers in everyone having the opportunity to live a full life – and we give our all to support people to achieve wellbeing and mental health outcomes that matter to them.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. Everyone has different life goals, and at Neami, we walk alongside people to help improve their quality of life on their terms.

We’re proud to support 38,000 people living with mental health challenges across Australia and offer more than 70 services, over 45 different Indigenous lands. These services include mental health and wellbeing, housing and homelessness, and suicide prevention.”

About your new role

The Healing and Recovery Service is an aftercare program delivered in partnership with Danila Dilba Health Service and will be co-located in Coconut Grove. The service provides healing and recovery for people (and their families) following a suicide attempt or experiences of distress and/or suicidal crisis. The service is non-clinical and provides psychosocial support and care coordination to people aged 15 years and over in the Greater Darwin area.

Community Care Coordinators will provide strengths based, consumer-led and culturally appropriate care and support to people after a suicide attempt or experience of distress/suicidal crisis.

The guiding principles of the Healing and recovery Service include:

• Self-determination and community empowerment
• Culturally safe and responsive
• Strengths-based
• Place and Evidence based
• Holistic life-course approach

Community Care Coordinators will provide one-on-one, flexible, psychosocial support and care coordination for up to three months. People will be supported to develop and carry out wellbeing plans. Support may include working alongside consumers and families to navigate systems and services, and connection with a range of supports available to them. Community Care Coordinators will build and maintain relationships with a number of stakeholders and community partners to facilitate holistic care for people accessing the service.

What you will bring to the role

• Experience and understanding of working with people experiencing distress, with a mental illness, suicidality and/or deliberate self-harm
• Sound understanding of the personal, family, and social factors associated with suicidal ideation and attempts
• Demonstrated interest/and or experience working with cultural and community groups known to be at higher risk of suicide (e.g. males, Aboriginal and Torres Strait Islander peoples. LGBTQIA+ community, people who identify as CALD, youth)
• Experience liaising with external service providers, including specialist mental health services, GP’s and other community-based services and organisations.
• Demonstrated ability to work with partner agencies and organisations to strengthen community-based prevention and intervention initiatives

What will Neami offer in return?

• Generous leave entitlements including paid parental leave, an Accrued Day Off each month, Gratis Leave and Wellness Leave
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through TELUS – providing holistic health and wellness supports and resources to Neami staff and their immediate family
• Flexible work arrangements are available for maintaining your work-life balance

What the role requires

• National Criminal History Check (police check) – disclosable outcomes considered
• Current Working with Children Check – required before commencement of work
• Current Australian drivers licence and access to a car
• Australian working rights

How to Apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (select paper clip icon).

To apply for this position, please:

• Click the “Apply Now” button where you will need to create a username and password.
• Upload your resume and cover letter.

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked).

Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:
Katie O’Meara, Project Officer- Suicide Prevention, Safety & Homelessness 0478088103 [email protected] using the subject line: Community Care Coordinator enquiry via EthicalJobs.

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We’re passionate about creating opportunities and supporting professional development.

If your application is shortlisted:

• We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions.
• We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami.

Be Yourself – Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.