Community Engagement Manager

Position Summary:

The purpose of this role is to implement the Alzheimer’s Association’s program delivery and growth strategy to reach more people with volunteer-delivered programs, especially in new, underrepresented and rural communities. The Manager is responsible for identifying, recruiting, engaging and growing volunteers and community partners while meeting Association best practices to achieve growth goals and benchmarks. Based in Indianapolis, this position requires frequent travel throughout the assigned territory in Central and Southern Indiana.

Responsibilities

Essential functions and responsibilities include, but are not limited to:

• Develop & implement a data-informed, community impact plan to expand reach in each assigned market of opportunity defined by a strategic geography or population.
• Conduct ongoing community assessments through Community Forums in each market to ensure that volunteer-led programs are aligned with community needs and offered where demand is high.
• Recruit, train and lead volunteers to deliver and grow programs in designated markets. Provide ongoing technical assistance, coaching and support. Ensure accountability by regularly monitoring volunteer impact and taking action to improve volunteer performance.
• Manage and maintain a portfolio of high-impact community partners using a relationship sales approach to grow the Association’s program reach. Expand collaborative agreements with current partners in community networks, organizations, service providers, nonprofits and faith institutions, and establish new community partnerships beyond traditional partners to reach underrepresented communities.
• Create urgency for our cause by promoting a full-mission value proposition to support Alzheimer’s Association campaigns such as quality care, fundraising and advocacy efforts throughout designated communities.
• Model and foster behaviors that contribute to a culture that values the staff/volunteer/ community partnership and is consistent with the Association’s goals, best practices, and core values.
• Ensure timely and accurate reporting of program, community impact and volunteer performance data as well as grant-funded projects (where applicable).

Qualifications

• Bachelor’s degree in related field or equivalent experience
• Three years of experience in program, volunteer and/or team management
• Experience in community health and community volunteer mobilization is a plus.

Knowledge, Skills and Abilities

• Proven success in building and maintaining key relationships and meeting strategic goals through volunteer-led initiatives.
• Able to identify and cultivate relationships with community partners, organizations, volunteers and diverse populations to create a sense of urgency related to dementia awareness as a major health issue and motivate all to action.
• Ability to effectively collaborate with others, hold others accountable and reach mutually agreeable outcomes.
• Familiarity with a public health approach focused on health promotion and early detection.
• Experience building rapport/trust, assessing needs and articulating a value proposition.
• Ability to represent the Association effectively to community partners, community leaders, corporate partners.
• Excellent written and presentation skills
• General knowledge of community health, community-based organizations and systems.
• Proficiency with Microsoft Office applications, Zoom, and Google Workspace.
• Ability to carry up to 25lbs of equipment and supplies.
• Travel, including evening and weekend work required.
• Ability and willingness to travel up to 50% within the assigned territory by car. Travel in this case, is considered time spent away from the office, in the community, to fulfill the job goals.
• Must have a valid driver’s license, reliable transportation and ability to travel by car throughout the Chapter area with occasional evening and weekend hours to meet community needs.

Title: Program Manager – Greater Indiana Chapter

Position Location: Indianapolis, Indiana

Full Time, based on 37.5 hours per week minimum

Position Grade: 205

Reports To: Program Director