Community Engagement Officer – Care Finder

• Full Time Fixed Term opportunity until 30 June 2025 (Funding Based Activity Project) + Level 3 classification offering $73,795 – $79,135 per annum + 11.5% super + Salary Packaging benefits
• Access to monthly Accrued Days Off + Benefit from ongoing employee development
• Deer Park location + travel required across Melbourne Western Suburbs

The Opportunity

IPC Health’s Care Finder service supports older vulnerable communities who are eligible for aged care services and experience barriers and challenges accessing services and supports, including having no family or representative who is willing or able to support them. The program provides specialist and intensive assistance, through assertive outreach and engagement strategies, to support and assist people within our target populations understand and access aged care services and connect with other relevant supports in the community, including My Aged Care.

The Program operates across Melbourne’s West including Brimbank, Maribyrnong and Hobsons Bay and Outer West including Wyndham, Melton and Moorabool Local Government Areas.

This is a Full Time Fixed Term position until 30 June 2025 (Funding Based Activity Project) and is classified at a Social and Community Services Employee Level 3 offering $73,795 – $79,135 per annum under the Community Health Centre (Stand Alone Services) Social and Community Service Employees Multi Enterprise Agreement 2022.

You will make a difference by

• Developing and implementing engagement strategies that enhance understanding and connection with the Care Finder service, ensuring approaches are dynamic and responsive to community needs.
• Build and maintain relationships with diverse communities, including older persons eligible for aged care services and support, including priority groups being CALD community, people with a disability, Aboriginal and Torres Strait Islander community and those experiencing disadvantage.
• Promoting the Care Finder Service through assertive outreach activities, events and community forums aimed at engaging identified client groups, key stakeholders and potential intermediaries.
• Collecting, and recording data, and providing regular reports that reflects community engagement outcomes aligned to program requirements.

To succeed you will need:

• Qualifications in community development, community engagement, community services, health promotion or related area; or extensive relevant experience and specialist expertise
• Understanding of and a minimum of two years demonstrated experience in targeted community and stakeholder engagement, with particular focus on older vulnerable communities including , CALD communities, people with a disability, Aboriginal and Torres Strait Islander community and those experiencing disadvantage.
• Demonstrated experience in strategic planning to achieve program outcomes.
• Demonstrated experience in data collection, recording and reporting to reflect outcomes
• Excellent technical skills in Microsoft Office suite and client management systems, experience with TrakCare is highly desirable.
• A current full Victorian drivers licence and Working with Children’s Check

We will offer you:

• Flexibility Access plenty of options to flex your work and life commitments through our Flexing with IPC Health program.
• Learning and development Our people are supported to act on opportunities that expand their expertise, knowledge and confidence. Opportunity to explore and participate in our Innovation and Professional Development Framework.
• Supportive Environment Connection is our strength. We respect and support each other and work collaboratively to create a force of good. Be inspired and well supported by our passionate leaders and creative staff.
• Celebrate achievements Feel valued and recognised as an important part of One Team IPC Health. Your contributions matter. Be part of an award winning supportive organisation that values and celebrates growth.
• Attractive Benefits Generous salary packaging benefits including novated leasing, paid parental leave, access to accrued days off, free onsite car parking, free and confidential employee assistance program.

What next?

If you are passionate, creative and want to make a difference, we want to hear from you. All you need to do is click Apply Now, read the role’s Success Profile, submit your resume and respond to a few questions.

To find out more about the role, please contact Lauren Perry, Team Leader Care Finder Service on 0490 381 917 or [email protected], using the subject line: Community Engagement Officer – Care Finder enquiry via EthicalJobs. 

The Success Profile is attached.

Our Story

We are One Team IPC Health. We are passionate we go above and beyond, demonstrating understanding and respect for our communities and each other. We make a difference we act with purpose, measure our results and celebrate our achievements. We are creative we learn, experiment and innovate.

At IPC Health, we are visionaries for community health and wellbeing. Innovation in action is at the heart of everything we do, because we know that innovation can create amazing change and have an incredible and far reaching impact for individuals, our communities, and for our industry. We prioritise those who face obstacles to getting health services tailored to their needs and work with and for them in a deeply connected way. This enables us to acutely understand their needs and challenges. We live and breathe our passion to create new and better ways to deliver holistic health services for our vastly different and diverse clients and communities – so that they can thrive and experience greater health and wellbeing both individually and together.

We are committed to maintaining a barrier-free environment for all and welcome individuals of diverse backgrounds, including but not limited to, those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and the LGBTI communities to apply for our job opportunities.

If you require a reasonable workplace adjustment to support you during the interview process please email [email protected] with your request. Reasonable workplace adjustments are changes that are necessary and achievable to enable a person to efficiently perform their role to the best of their abilities. A reasonable workplace adjustment can be requested at any time in the recruitment process or as a part of employment with IPC Health.