Community Manager (m/f/d)

Impact Hub Berlin is seeking a Community Catalyst, to facilitate spaces (on-, and offline) and initiatives through which our community members make new connections, grow their projects and spark new ideas. In these spaces, you set the tone for a culture that fosters trust, encourages collaboration and exchange and where our members feel a sense of belonging.

About Impact Hub Berlin

We empower entrepreneurs and organisations to create innovative solutions for people and the planet. Since 2014, we foster an impact-driven community, host a creative space for engaging events, and run social innovation programmes. As part of the Impact Hub global network, made up of 100+ locations and more than 25,000 members, we’re locally rooted and globally connected in our mission to help achieve the UN’s Sustainable Development Goals.

We are Europe’s largest Impact Hub – a 3,500m2, circularly-built and run coworking space in Berlin, Neukölln – and we want you to be a part of making impact work.

Your deliverables

• Play an active role in the curation and onboarding of new community members;
• Plan, coordinate and host community event formats that connect, enable and inspire our members, based on their needs;
• Plan, coordinate and implement digital and offline content and initiatives to engage our members online and in our space;
• Lead a community program from start to finish and collaborate with other program partners;
• Co-write and coordinate the weekly member newsletter;
• Coordinate and launch expert support hours for our members in collaboration with experts and partner organizations;
• Play an active role in the feedback loop with our members that informs us about their needs and challenges, and act upon those accordingly.

Your qualifications and skills

• You have 3+ years of experience in community management, hospitality management or event management;
• You have experience in supporting an online and/or offline community;
• You are empathetic towards the needs of others and are creative in finding solutions;
• You are organised and you can multitask;
• You have experience in project management and/or ownership;
• You have outstanding communication and interpersonal skills in both English and German;
• You identify with the core values of our organisation: collaboration, trust and courage;
• You have a passion for social change;
• You have the right to work in the EU, and are based in or willing to relocate to Berlin (unfortunately, we’re not able to sponsor a visa for this position).

What you can expect to learn in this position

• Learn the ins and outs of starting, running and growing impact ventures through direct exchanges with our members;
• Build your network in the field of impact innovation;
• Experience the power of (engineered) serendipity through the connections that you facilitate;
• Collaborate with partner organizations to find creative solutions and offerings for members’ business challenges;
• Tap into the knowledge and support of the wider global IH network to solve challenges and/or create new community offerings;
• Apply leading methodologies in hosting communities both on- and offline

What’s in it for you?

• A part-time position (80 or 90%) starting as soon as possible in Berlin, Neukölln;
• Purpose-driven work within the world’s largest network for impact innovation, with over 24,000 members and 100+ locations worldwide;
• Develop within a dynamic and growing team built around trust, collaboration, and courage;
• Access to our fully equipped coworking space in Berlin with refreshments, regular community meals, and events;
• A dedicated learning budget (500 EUR / 5 days) per year to spend on professional development, after the first year of employment.

Excited to create impact together?

If you’re interested in joining us, please fill out our application form.

Click on the APPLY NOW Button further down and send in your application. 

(If the Pop-Up Window doesn’t open automatically, make a right click and copy the Mail or application link into a new window.)

You can contact us at [email protected] if you have any questions. 

Impact Hub Berlin is committed to creating a diverse and inclusive environment and team in which equity is at the forefront. We value diversity through race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, ability, or age and we strongly encourage BIPOC individuals to apply. Please let us know if you have any specific needs regarding this application process.

We look forward to receiving your application!