Community Outreach Coordinator

Job Overview:

The Community Outreach Coordinator works closely with the Senior Partnership Manager (SPM) and Partnership Manager (PM) to develop resources for partner sites across the state through collaboration, research, evaluation, and partnership building. This Coordinator supports the successful integration of Ukrainian Humanitarian Parolees (UHPs), Cuban and Haitian Entrants (CHEs) and other refugee communities by leading programming that harnesses the power of welcoming communities. This position will collaborate with the New Jersey Office for Refugees staff to determine needs, coordinate community outreach, build effective relationships, and connect clients with community-based resources. Activities include coordinating and facilitating outreach initiatives, expanding NJOR’s partnership portfolio, supporting clients with community navigation and resource connections as assigned, tracking information and data in software systems as requested, and participating in service coordination.

Major Responsibilities:

• Create call for proposals to expand NJOR’s partner portfolio.
• In close collaboration with the SPM and PM, define and implement an effective local community engagement strategy to provide general support for IRC’s mission and clients.
• Travel and meet with community organizations around New Jersey.
• Conduct outreach by following up on existing leads from individuals and community organizations.
• Create tools, fact sheets, presentations, and templates to support community outreach and response related to the UHP, CHP, and other refugee program.
• Work with the SPM and PM to develop, implement, and document a strategy to build upon and sustain client and community engagement capacity and practices.
• Expected engagement includes meeting with community members; soliciting opportunities to speak publicly about the NJOR and actively enlist community involvement; delivering presentations; and representing NJOR at local events.
• Serve as the primary point of contact at NJOR with local community members and groups.

Partnership Team Support:

• Work with the SPM and PM to onboard new Partnerships.
• Work with the PM to complete due diligence for new and existing partnerships to ensure compliance with IRC’s Partnership Excellence for Equality and Results System (PEERS) and relevant Codes of Federal Regulations.
• Assist in monitoring all partnerships.

Communications and Activity Support:

• Input and track data as needed for program implementation and improvement.
• Participate in Office for State Partnership and NJOR trainings.
• Develop and distribute appropriate communications to stakeholders.
• Other duties as assigned by supervisor.

Job Requirements:

• Bachelor’s degree from an accredited college or university required.
• 2-3 years of related professional experience.
• Spoken proficiency in at least one of the following languages: Ukrainian, Dari, Pashto, Haitian-Creole, Arabic, or Spanish required.
• Prior volunteer or professional experience in community development or volunteer coordination strongly preferred.
• Experience working with refugee and/or immigrant populations strongly preferred.
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Self-direction and initiative, when needed, to take the lead and to follow through to completion.

Demonstrated Skills and Competencies:

• Cultural sensitivity; ability to build trust with clients, colleagues, and partners.
• Proficient in English, both spoken and written.
• Attention to detail and accuracy in work product.
• Basic computer skills (Microsoft Office).
• Reliable transportation to appointment locations.

Working Environment:

• This position is based in the NJOR office in Elizabeth, New Jersey, which currently operates in a hybrid model, combining work from home with regular in person meetings. Standard work environment. Expectation to regularly participate in in person meetings, outreach events, and meet face to face with community organizations throughout the state.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.