Job description
Community Support Worker (Homelessness & Homelessness Prevention)
We support individuals living with mental health challenges to achieve outcomes they value.
Position details
- Full Time, Permanent Position
- Classification: SCHADS Level 3 with a salary range of $71,215 – $76,353 per annum + Superannuation
- Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
- Location: Campbelltown, NSW
About Neami National
“We’re big believers in everyone having the opportunity to live a full life – and we give our all to support people to achieve wellbeing and mental health outcomes that matter to them.
For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. Everyone has different life goals, and at Neami, we walkalongside people to help improve their quality of life on their terms.
We’re proud to support 38,000 people living with mental health challenges across Australia and offer more than 70 services, over 45 different Indigenous lands. These services include mental health and wellbeing, housing and homelessness, and suicide prevention.”
About your new role
Sustaining Tenancies in Social Housing (STSH) provides varying levels of support, including case management, to tenants whose tenancy is deemed at risk by the social housing provider, Homes NSW. The work is predominantly within the Southwest Sydney region between Leumeah and Glenfield (Macquarie Fields Portfolio).
The role is responsible for working with tenants who have been identified as having an ‘at risk’ tenancy to address the concerns raised by Homes NSW. It is required that you will work collaboratively with Homes NSW staff, Tharawal Housing Aboriginal Corporation, Neami and key external stakeholders with the common goal of supporting tenants to meet obligatory requirements of their tenancy agreement to sustain their tenancy.
The program works with people for a period of up to 12-months to assist in development of skills, knowledge and resources that will allow a person to sustain their tenancy on their own moving forward into the future.
What you will bring to the role
- Previous experience working within the homelessness sector, and exposure to working with people with AOD issues, Mental Health concerns as well as people who were involved with justice and corrections (justice and corrections is desirable).
- Demonstration of integrity, honesty, credibility.
- Ability to foster open and clear communication, with an understanding and ability to adapt to the need for use of person-centred and inclusive language.
- Actively listens to and consults with others to ensure collaborate work can be completed.
- Demonstrates the ability to positively navigate and address conflict, as well as being able to use critical self-awareness, can reflect and take on constructive feedback.
- Can demonstrate good understanding for the need to maintain clear and up to date documentation in line with legislation and internal policy.
- Has genuine interest and understanding of others and can relate to all people at varying levels.
What will Neami offer in return?
- Generous leave entitlements including paid parental leave, an Accrued Day Off each month, Gratis Leave and Wellness Leave
- Professional development through regular practice development sessions and coaching with your supervisor.
- Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building.
- Employee Assistance Program (EAP) through TELUS – providing holistic health and wellness supports and resources to Neami staff and their immediate family.
- Flexible work arrangements are available for maintaining your work-life balance.
What the role requires
- National Criminal History Check (police check) – disclosable outcomes considered.
- Current Working with Children Check – required before commencement of work.
- Current Australian drivers’ licence.
- Australian working rights
How to Apply
The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (select paper clip icon).
To apply for this position, please:
- Click the ‘Apply Now’ button where you will need to create a username and password.
- Upload your resume and cover letter.
When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked).
Please include in your application how you would prefer to be contacted (whether via email, text or phone call).
If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:
Kath Flack-Crane, Service Manager – [email protected] using the subject line: Community Support Worker – Homelessness & Homelessness Prevention enquiry via EthicalJobs
If you are excited about this role, but only meet some of the requirements, we encourage you tocall or email us to talk about this opportunity. We’re passionate about creating opportunities and supporting professional development.
If your application is shortlisted:
- We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions.
- We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami.
Be Yourself – Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.