Community Support Worker – Mascot

• For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.
  

Position details

• Full Time, Permanent Position
• Classification: SCHADS Level 3 with a salary range of $73,883 – $79,218 per annum + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: Mascot, NSW

About Neami National

We’re Neami. We’re big believers in everyone having the opportunity to live a full life – and we give our all to support people to achieve wellbeing and mental health outcomes that matter to them.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. Everyone has different life goals, and at Neami, we walk alongside people to help improve their quality of life on their terms.

We’re proud to support 30,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands. These services include mental health and wellbeing, housing and homelessness, and suicide prevention.

Values

Together with our vision and purpose, our values define who we are and guide the way we operate. They are fundamental to our identity, and we align all our actions with them.

• Connecting
• Collaborating
• Learning
• Belonging

About your new role

The key responsibilities of this role will be to work with all referrals received by DCJ and quickly and assertively engage individuals in the program. Where possible joined up initial appointments will occur with Neami staff and DCJ housing staff. Case plans will be developed focusing on the key referral reason in the first instance with the goal to support the tenant to sustain a tenancy for at least 12 months. The DCJ definition of a sustained tenancy is:

• no NCAT action for rental arrears;
• no strikes for antisocial behaviour; and
• no NCAT action for property damage

Once support around the primary referral issue has been established, more thorough holistic case planning will be conducted. CSW’s in the program will have their own case load of consumers and will be responsible for coordinating their time effectively to ensure all participants are adequately supported.

What you will bring to the role

• Previous experience in working within the homelessness sector, AOD and complex behaviours, and working with people exiting correctional facilities
• Upholds ethical behaviour, consistent with values as characterised by honesty, fairness responsibility and hope
• Demonstrates integrity and credibility, and fosters open honest communication
• Demonstrates commitment to the organisation and its values and a belief in recovery and self- empowerment

What will Neami offer in return?

• Generous leave entitlements including paid parental leave, an Accrued Day Off each month, Gratis Leave and Wellness leave
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through TELUS – providing holistic health and wellness supports and resources to Neami staff and their immediate family
• Flexible work arrangements are available for maintaining your work-life balance.

What the role requires

• National Criminal History Check (police check) – disclosable outcomes considered
• Current Working with Children Check – required before commencement of work
• Current Australian drivers licence and access to a car
• Australian working rights

How to Apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (select paper clip icon).

To apply for this position, please:

• Click the ‘Apply Now’ button where you will need to create a username and password.
• Upload your resume and cover letter.

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked).

Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

Fatma Emir, Service Manager – Sustaining Tenancies SHS – [email protected] using the subject line: Community Support Worker – Mascot enquiry via EthicalJobs.

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We’re passionate about creating opportunities and supporting professional development.
If your application is shortlisted:

• We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions.
• We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami.

Be Yourself – Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click Here for full statement.