Computer Services Consulant II

The Department of Population and Public Health Sciences is in search of a CSP Computer Services Consultant II for the Los Angeles Cancer Surveillance Program at the University of Southern California. This is the cancer registry for Los Angeles County, one of the largest and most scientifically active cancer registries in the United States. Employment involves performing specialized skills including: (1) Performs analytical, technical and administrative work to plan, design and install networked and stand-alone computer systems for computer user rooms, computer classrooms, offices, etc. Provides replacement recommendations and budget estimates as requested. May assist with assigned area’s technology asset management. (2) Analyzes user needs and evaluates new products; recommends hardware and software purchases. Collaborates with other units to improve access to and maximize use of computing resources. (3) Installs and troubleshoots software and hardware. Performs backup and system restore procedures as assigned. (4) Provides technical support, assistance and consultation to students, faculty, staff and/or lower level consultants on assigned areas. Answers questions on-site or via telephone. Manages user accounts, provides permissions/email account sharing, and creates/deletes shared server folders. Resolves, escalates or refers technical problems as appropriate. The candidate should stay informed of new developments and technologies by reading journals and other pertinent publications, maintaining contact with vendors, and participating in professional organizations, meetings and seminars. The ideal candidate will have strong organizational capabilities with the ability to simultaneously manage multiple tasks, will be adept at problem-solving, and will have strong leadership and effective communication capabilities. A bachelor’s degree is required.

The hourly rate range for this position is $35.12 – $36.00. When extending an offer of employment, the University of Southern California considers factors such as but not limited to the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education
Minimum Experience: 2 years
Minimum Field of Expertise: Knowledge of computing environments. Experience with networks, workstations, wireless communication, security software and procedures. Working knowledge of associated hardware, software, operating systems, and peripherals.