Conference Manager, Logistics

Job title:

Conference Manager, Logistics

Company

Gartner

Job description

Role Purpose:To support the EMEA logistics team in the delivery of Gartner’s must-attend global conference portfolio. Responsible for the development, management and execution of various conference elements relating to logistics including overall conference management and VIP client experiences.Primary Responsibilities:Oversee all pieces of the conference planning process. Support flawless delivery and superior attendee experiences across the portfolio of conferences.Oversee operational delivery of all logistics elements across complex in-person conferences and VIP client experiences for Gartner’s premium clients, prospects and internal business units including project management, financial management (forecasting, expense management and reconciliation), staff planning and stakeholder management.Effective project management including development of and leading the team to adhere to timelines and templates.Venue management including but not limited to rooms, meeting facilities, F&B, meeting materials, A/V production.Manage conference budgets with direct responsibility for all costs associated with logistics delivery, as well as the overall ownership for the conference budget; produce accurate monthly forecasts and manage expenses effectively.Lead on cost negotiations, proposals, contracting and terms and conditions for suppliers.Communication and collaboration across Conference Production cross-functional teams to ensure seamless delivery of first-class events and experiences, and awareness of event strategies.Attend conferences as the onsite lead for in-person delivery including managing the production schedule, conference staff and liaising with agency partners and vendors.With the support of the Senior Conference Manager lead key conference partners and team members (internal and external) to ensure successful conference execution; build and maintain good relationships by establishing trust and a working partnership.As a member of the global conference operations team – build effective relationships with peers in all regions, take and share best practices and continuously raise the level of our conference.Constantly evaluate the experience, feedback and results then implement changes accordingly. Create detailed post-event analysis reports and event de-briefs for review with manager/operations leads.Expected Results:Achieve operational excellence and execute conferences on time, within budget and with great attention to detail.Deliver flawless client experiences with high client satisfaction.Build and maintain excellent working relationships, both internally and externally.Quick results and ability to multi-task and stay ahead of deadlines.New processes implemented that will help to improve operational efficiency of the team.Key Contacts:Internal ContactsConference Financial & Future Planning, Program Management, Conferences Strategic Planning, Conference Business Solutions, Conference Exhibitor Operations, Conference Content, Creative Journey & BrandingExternal ContactsThird party suppliers and contractorsEducation:Bachelor’s Degree preferredProfessional Experience:5+ Years Event Management experience.Proven event operational skills including production schedules, budget management and event staffing.Project management and end-to-end event management experience on detailed programs with multiple variables and dependencies.Proven experience in managing agency and vendor partners.Proved experience in delivery to senior clients.Proven people management experience.Key Competencies/Knowledge, Skills and AbilitiesStrong interpersonal and relationship building skills especially with senior level professionals, cross-functionally and with agency partners.Collaborative mindset.Strong executive presence and confident decision maker.Creative, innovative, and strategic thinker with a strong attention to detail.Strong financial management skills.Motivated team player with desire to learn and grow.Excellent written/oral communication and presentations skills.Demonstrated ability to adapt, implement and manage change and strive for continuous improvement.Ability to thrive in high pressure situations.Willingness to travel minimum 25% per year both regionally and internationally.# LI-hybrid#LI-NB1#ConferencesOperationsWho are we?At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we’re proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.What makes Gartner a great place to work?Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we’re recognized worldwide as a great place to work year after year. We’ve been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartnerWhat we offer:Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .Job Requisition ID:88603By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link:For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Expected salary

Location

Surrey

Job date

Wed, 22 May 2024 22:09:11 GMT

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