Consultancy on Technical Review and Quality Assurance of a developed Training Manual – RFP-UGA-SERV-2024-003

Terms of Reference (TOR) for Consultancy on Technical Review and Quality Assurance of a developed Training Manual

Who is the Danish Refugee Council

Founded in 1956, the Danish Refugee Council (DRC) is a leading international NGO and one of the few with a specific expertise in forced displacement. Active in 40 countries with 9,000 employees and supported by 7,500 volunteers, DRC protects, advocates, and builds sustainable futures for refugees and other displacement affected people and communities. DRC works during displacement at all stages: In the acute crisis, in displacement, when settling and integrating in a new place, or upon return. DRC provides protection and life-saving humanitarian assistance; supports displaced persons in becoming self-reliant and included into hosting societies; and works with civil society and responsible authorities to promote protection of rights and peaceful coexistence.

DRC has been present in Uganda since 1997, implementing projects across the country with a current focus on the refugee situation in the West Nile and southwest regions as well as a focus on non-refugee humanitarian and development needs in the northern and Karamoja regions of the country

Purpose of the consultancy

Danish Refugee Council (DRC) intends to engage a consultant/company to technically review and quality assure the developed Agent/sub agent Training Curriculum which is in line with the Technical Assistance needs of its partner Omia Agribusiness Development group. The consultant/ company will technically review, quality assurance, align the manual to internal resources and ensure gender mainstreaming and also make the necessary adjustments to tailor the manual as DRC product.

The consultant / company is also expected to;

1. Technically review and redesign the developed training curriculum

   1. Ensures that the manual’s content and design meet DRC standards.
   2. Ensure gender mainstreaming of the manual
   3. Design the manual to meet communication standards and for easy reference for practitioners.

   Background

The Refugee Investment Facility (RIF) seeks to address the challenges of unemployment, lack of economic opportunity and limited access to services and goods that are faced by refugees and their host communities. The impact-linked loans provided through the RIF will allow the enterprises to maintain or build their focus on refugee and host community populations, grow their businesses, and be financially rewarded through interest rate reductions for direct and measurable impacts they have on the refugee and host communities they are serving. The RIF invests along four impact themes: increasing the employability of displacement affected populations; increasing decent employment for displacement affected populations; improving financial inclusion of displacement affected populations; and increasing access to relevant products and services for displacement affected populations.

Through the RIF, enterprises receive two types of support: (1) favourable financing through impact-linked loans and other financial instruments, (2) technical assistance for business development and refugee impact.

Impact-linked loans provide financing at concessional rates to impact organizations that are rewarded for achieving pre-agreed development outcomes. These loans will have longer tenors (~3-5 years) with the interest rates tied to achievement of outcomes (“better terms for better impact”). The more impact the organization achieves over the term of the loan, the lower its cost of financing. For the RIF, the interest rate for each company will be linked to one or more KPIs that relates directly back to impact themes of the facility, resulting in measurable impacts on decent work, capacity and skills, financial inclusion, and access to goods and services.

The RIF Technical Assistance Facility (TAF) is established to provide technical assistance to the RIF’s investees to support business growth and impact targets. While the impact-linked loans deployed by the RIF addresses key financing challenges for such enterprises, enabling business expansion, product and service delivery, and job creation by tailoring financing terms to the local context and individual enterprises, the target enterprises for the RIF will often need business development services and advisory on how to maximize impact in refugee communities to make the best use of the financing provided through the RIF.

Objective of the consultancy

The purpose of this consultancy is to support DRC Uganda to technically review its internally developed training manual while being sensitive to gender mainstreaming, quality assurance, redesign and produce hard copies of training manual easy reference for practitioners.

Scope of work and Methodology

Selected consultant(s) will be responsible for conducting a comprehensive review and quality assurance of the developed training manual. They will employ suitable methodologies to ensure that technical standards are met. This process will involve, but is not limited to, a desk review of DRC’s internal resources. The consultant(s) may also refer to additional external resources as relevant to the task. The consultant should ensure that the training module is easy for practitioners to use. The training module should have comprehensive set of learning objectives, content, materials, and methods for evaluating participant attainment of the training goals.

Deliverables

Review and updatedeveloped training curriculum

Well re-designed, gender mainstreamed training manual with comprehensive set of learning objectives, content, materials, and methods for evaluating participant attainment of the training goals.

The consultant/ consulting firm reviews a developed training curriculum to supportOmia’s training

Feedback from, DRC economic recovery team and submitted final training curriculum

Phase 2

Final Agent Training curriculum

Final agent training manual submitted

DRC feedback addressed and final manual submitted.

Duration, timeline, and payment

The total expected duration to complete the assignment will be no more than 7 working days The consultant shall be prepared to complete the assignment no later than 6th December 2024

After the major deliverable is completed and delivered in a suitable manner, DRC Uganda will pay the consultant 100% the consultancy fees.

Eligibility, qualification, and experience required

• Qualification:

  • At least an Advanced Degree in agribusiness, Agriculutre, Development studies, social sciences or another relevant field

• Experience:

• A minimum of 7 years of experience proven in developing, reviewing and updating training curriculum in the areas of value chains, demo garden management, marketing and financial literacy.

• Knowledge of in Climate-Smart Agriculture.

• Skills and knowledge:

  • skills and knowledge in reviewing training curriculum within the humanitarian context.
  • Skills in designing training manual and knowledge on graphics
  • Knowledge in Refugee humanitarian operations
  • A solid understanding of country’s cultural/economic context

Technical supervision

Preference will be given to consultants/ companies experienced in working with the agric- business curriculum development, review and quality assurance within the Agri-business sector and humanitarian space. They are expected to have experience in providing Agri

business trainings, curriculum development. An experience in producing concise reports and presentations, training modules and materials is required.

Evaluation of bids

Only those shortlisted will be contacted for an interview with the panel to ensure their understanding of the consultancy services.

Please find complete bidding documents in the following link: RFP-UGA-SERV-2024-003 Consultancy on Technical Review and Quality Assurance of a developed Training Manual