Consultant (8 months, home-based): Individuals Fundraising Specialist, CODAS, Division of Private Fundraising and Partnerships (PFP)

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JOB DESCRIPTION

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

The UNICEF Country Office Development and Support (CODAS) section within Private Fundraising and Partnerships Division (PFP) in Geneva, Switzerland, is seeking an Individuals Fundraising Specialist to carry out specific fundraising support for the ECA PSFR CO’s and Cluster in addition to supporting testing in MENA, ESA, ECARO and WCARO regions as well as some other identified PSFR countries in these regions.
This role will be critical for Country Offices and Clusters to deliver their 2024 Private Sector Plan (PSP) targets in addition to developing high growth targets as part of their future strategic plans.
The incumbent of this consultancy assignment will work directly with the Cluster Managers, CO PSFR teams and CODAS as well as agencies managing the Individuals fundraising activity.
In addition, this role will work internally with the relevant stakeholders to ensure that the systems and databases available are up to speed to support results.

How can you make a difference?

Scope of Work:
Reporting to PFP Market Development Manager, CODAS and working closely with the wider team as well as PFP teams, the Cluster Managers, CO PSFR teams, the consultant will:
• Coordinate the strategic planning, development, and implementation of individual fundraising activities within the countries in order to optimize fundraising and revenue potential with a key focus on optimizing and developing pledge acquisition channels, driving the team in becoming digital first, and improving pledge retention and lifetime value (LTV).
• Work closely with the countries to implement the annual work plan and budgets for individual donors. Monitor and facilitate the implementation of fundraising strategies and work plans to achieve targets.
• Develop, implement, and manage all individual donor reporting and analysis required in order to strategically grow income. Work with COs to ensure high level investment in Individuals fundraising is implemented and planned for future years.
• Maintain intelligence on the latest developments in the market, including successful techniques being used within UNICEF to acquire customers/ donors and maximize LTV, and the plans and activities of competitors. Implement best in class learnings in CO’s.
• Coordinate the testing, assessment, and implementation of new streams of fundraising in a systematic and robust way.
• Coordinate the development of creative, generating, engaging, and inspiring fundraising materials for every channel within the IG remit – including Face-to-Face, DRTV, and digital donor recruitment and donor retention and including written and visual content and including telephone scripts.
• Manage the development and optimization of donor journeys to maximize donor engagement and drive all metrics related to retention and lifetime value maximization.
•  Work with the BI specialist on the optimization of the Salesforce database and donor insights to direct donor communications strategies and plans.
Work Assignments Overview
Support Implementation of Monthly Goals in line with Private Sector Plan (PSP) plans in ECA PSFR CO’s and Clusters in addition to test markets
Deliverables/Outputs
Deliver 1x monthly report to include all CO’s, Cluster and test markets and outlining Individuals KPI’s v target Year-to-date
With input from Individuals Specialist, Private Sector Plan (PSP) of related markets are delivered on time in full by end of Oct 2024

To qualify as an advocate for every child you will have…

Education:

– An advanced university degree (Master’s degree or higher) in one of the following fields is required: Business Administration, Marketing, Communications, Fundraising, Management, or another relevant technical field.

– Alternatively, a first-level university degree in combination with additional two years of qualifying experience may be accepted in lieu of the advanced university degree.

Experience:

– Minimum of 5 years of progressive experience in the following fields: in Private Sector Fundraising, Management or another relevant technical field is required.

– Must have experience and understanding working in developing markets or for a UNICEF regional or country office.

– The candidate must be a highly experienced fundraiser with proven success of delivering multimillion dollar targets and multiple deliverables, of setting up a fundraising operation and infrastructure, building up and leading a large team to successful outcomes.

– Demonstrated experience in understanding and translating abstract ideas or concepts into actionable steps.

– Proven experience working in a multi-cultural environment and with cross-functional teams to deliver on common goals.

– A strong understanding of UNICEF systems, processes, and operations of UNICEF regional and country offices is highly desirable.

Language:

– Fluency in English is required. Knowledge of other UN official language is considered a plus.

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit  here.

Remarks: 

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


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