Description

Background:

Mercy Corps is a global team of humanitarians working together in more than 40 countries around the world to alleviate suffering, poverty, and oppression by helping people build secure, productive, and just communities.

MicroMentor is a growing initiative within Mercy Corps and functions much like a technology start-up. Through a proprietary online mentoring platform, Micromentor provides a technology solution that connects small business owners and entrepreneurs with skilled volunteer business mentors on a global scale. We are the world’s largest network of free business mentoring. Entrepreneurs matched with a mentor have shown significant results in terms of improved job creation, business survival, and revenue growth. Since its inception, our community has grown to more than 300,000 entrepreneurs and 90,000 mentors across 180 countries. Our team is diverse, driven, hardworking, and highly committed to the mission of helping small businesses thrive through mentoring.

Purpose / Project Description

The purpose of this project is to leverage the expertise of a Product Manager Consultant to review and translate breakthrough components outlined in the product manifesto into a comprehensive 3-year roadmap. The consultant will play a pivotal role in post-MVP planning, focusing on breakthrough component planning. Additionally, the consultant will oversee the implementation of agile development methodologies to ensure adaptability and flexibility in the product development process.

Objective

The consultant will collaborate closely with the Director of Tech & Growth and cross-functional teams, facilitate a design sprint workshop, and conduct analyses to understand the potential impact of breakthrough components and define post MVP product requirements. They will define a roadmap, and prioritize initiatives based on user value, technical effort and business impact. The consultant will also establish clear timelines and milestones for planning and execution.

Consultant Deliverables

1. Develop a draft Work Plan that supports the delivery of the items listed below.
2. Product Manifesto: Provide a comprehensive review of the existing product manifesto. Present insights and observations and offer recommendations for refining or enhancing the manifesto to better align with the strategic objectives of MicroMentor and the product.
3. Design Sprint Execution: Conduct design sprints for 2-3 of the identified breakthrough components (1.MM Methodology, 2.Product Led Growth, 3. B2B, 4.AI). Facilitate collaborative sessions to ideate, prototype, and validate solutions. Provide documentation summarizing the outcomes of the design sprint, including actionable next steps for implementation.
4. Roadmap Documentation & Implementation: Present a comprehensive 3-year roadmap document outlining prioritized breakthrough components. Oversee the implementation of the post MVP Road Map throughout the execution of this 6 months project. Deliver a monthly update report with resources and milestones achieved.

This SOW outlines the purpose, key objectives, and expected deliverables for the Product Manager Consultant, ensuring a structured and collaborative approach to post-MVP planning and the implementation of breakthrough components.

Timeframe / Schedule:

Estimated 15 hours of service a week.

6 months duration, working remotely.

The Consultant will report to:

Director, Technology and Growth, MicroMentor

The Consultant will work closely with:

MicroMentor Product & Engineer Teams

Required Experience & Skills:

• 5-10 years of experience in relevant technical field (required)
• Proven track record as a Product Manager with experience in developing and implementing product roadmaps.
• Strong understanding of breakthrough components in product development.
• Familiarity with post-MVP planning and agile development methodologies.
• Ability to align product initiatives with strategic objectives.
• Experience in refining or enhancing product manifestos to ensure alignment with organizational goals.
• Excellent collaboration skills to work closely with the Director of Tech & Growth and cross-functional teams.
• Strong communication skills to facilitate design sprint workshops and present insights effectively.
• Demonstrated expertise in conducting design sprints for breakthrough components.
• Ability to lead collaborative sessions for ideation, prototyping, and solution validation.
• Proven experience in developing comprehensive 3-year roadmaps.
• Skill in prioritizing breakthrough components within the roadmap.

Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our stakeholders and to international standards guiding international relief and development work, while actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.