Contact and Scrutiny Officer – Local Authority

Job title:

Contact and Scrutiny Officer – Local Authority

Company

Spinwell Global

Job description

About The Role

Role: Contact and Scrutiny Officer REF 361232
Contract Length: Until September 2024
Location: Bristol
IR35: Inside
Pay Rate to Intermediary: £18.64 per hour

Spinwell is recruiting for a Contact and Scrutiny Officer for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE CONTACT AND SCRUTINY OFFICER

To provide a high quality, customer focussed service to members of the public contacting the Police and Crime Commissioner.

To support the PCC in discharging their statutory functions, including regarding complaints, Freedom of Information, and Police Appeals Tribunals.

SKILLS/EXPERIENCE OF THE CONTACT AND SCRUTINY OFFICER

• Previous experience of working in a customer focused role
• Strong customer service skills and ability to make risk based decisions.
• Ability to manage a large and diverse portfolio of work with competing deadlines. Ability to be flexible to respond to changing priorities
• Ability to analyse and present information in a range of formats.
• Excellent written and verbal communications skills. Understanding of confidentiality and information governance.
• Strong ICT skills and competent to use a range of IT packages including word processing and spreadsheets.
• Proven ability to handle stakeholder interface effectively and professionally in a way that establishes confidence, credibility and trust.
• Strong detail orientated, organisational and planning skills.
• Ability to identify risks and make suggestions around how to mitigate and manage them.

If you are a Contact and Scrutiny Officer, apply now or send your CV to Spinwell!

We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.

Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us

Expected salary

£18.64 per hour

Location

Bristol Area

Job date

Thu, 07 Mar 2024 03:56:58 GMT

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