Content Services Operator

Job title:

Content Services Operator

Company

MPS Limited

Job description

Job PurposeThe Content Services Operator will work as part of a team to master Digital Cinema Packages (DCPs), IMFs, and file-based deliverables for Studios and independent distributors.The job is fast-paced and requires a methodical approach, attention to detail and good team communication skills.Who we are..At MPS, we’re redefining exceptional service in the film industry as an employee-owned company. This means every one of us is personally invested in our customers’ success and in shaping the future of global cinema. We don’t just work with our clients; we guide them with expert advice and tailored plans, ensuring their goals are met with creativity and care. As part of our team, you’ll play a vital role in building trusted relationships and supporting our customers every step of the way.Being employee-owned makes MPS a uniquely rewarding place to work. Here, you’re not just part of a team – you’re part of something bigger. Collaboration and innovation are at the core of what we do, and every voice matters. From opportunities for career growth to being part of a company that values its people as much as its customers, this is a workplace where you can thrive. If you’re ready to make your mark in an ever-evolving industry, join MPS – where your ideas and talent help shape the future of cinema.Main Duties & Responsibilities

• Working on the creation of a wide variety of Digital Cinema Packages (DCPs): Subtitled, Dubbed, 5.1, 7.1, Atmos, SMPTE and Interop as well as File Based deliverables, Subtitling and Dubbing reference files and more
• Responsible for edits for censorship purposes, as well as simple audio edits and conforms, technical validation, and troubleshooting.
• Supporting the team with spot checks and short-form QCs.
• To be the primary contact for Account Managers and other departments to create the theatrical and streaming materials for film releases.
• To effectively communicate with other departments such as I/O, Subtitling and QC to assist with troubleshooting problems that may occur in the field.
• Support a culture of collaboration within the team, department and company through communication, feedback, and problem-solving.
• Work closely with other Content Services operators to ensure all projects are delivered on time and to the best standards.
• Ensuring all admin-related elements are completed for each order.
• Able to understand the workflows to hand over and pick up the projects when required effectively.

Qualifications/desired experience

• Educated to degree level or equivalent
• Prior experience in Post-production or Digital Cinema
• Professional experience in using non-linear editing tools
• Knowledge of video and audio codecs
• Experience using R&S Clipsters, Resolve, etc

Skills & knowledge

• Able to manage multiple projects
• Clear understanding of workflows and escalation processes
• Excellent scheduling, project management and organisational skills
• Committed to offering a high level of service
• Attention to detail and accuracy
• An interest in Digital Cinema and its surrounding technologies
• Experience with Microsoft Excel, PowerPoint, and Word
• Knowledge of the Digital Cinema and Steaming industry, aware of competitors and new technologies
• Experience using a Linux environment and Terminal

Competencies & behavioursBrand Ambassador: With Human ProperlyCommunication: Ability to communicate clearly and effectively, both verbally and in writing, ensuring that messages are accurately conveyed and understood.Customer Focus: Strong commitment to delivering excellent customer service, with an eye for detail.Professionalism: Maintains a professional demeanour, representing the company positively through appearance, behaviour, and communication.Organisation and Multitasking: Skilled at managing multiple tasks simultaneously while maintaining a high level of organisation and attention to detail.Time Management: Efficiently prioritises tasks and manages time to ensure that all responsibilities are completed promptly and accurately.Adaptability: Flexibility to adapt to changing circumstances, priorities, and demands, remaining calm and effective under pressure.Problem-Solving: Ability to identify issues and develop effective solutions to resolve them in a timely mannerInterpersonal Skills: Ability to build positive relationships with colleagues, management, fostering a cooperative and supportive work environment, demonstrating strong listening skills.Confidentiality and Discretion: Handles sensitive information with the utmost discretion and confidentiality, maintaining trust and integrity.Attention to Detail: Ensures accuracy in all tasks, avoiding errors and maintaining high standards.Cultural Awareness and Sensitivity: Demonstrates an understanding of and respect for diverse cultural backgrounds, ensuring all interactions are inclusive and considerate.Benefits

• 25 days’ Annual Leave –
• Medicash Health Cash Plan
• Gym Discount
• Cinema ticket discounts
• Cycle to Work Scheme
• Dexters ‘No Deposit’ Option
• Interest Free Deposit Loan
• Company Sick Pay Scheme
• Season Ticket Loan
• Summer & Christmas Parties
• Pension Plan
• Work From Home
• Employee Assistance Programme

Working with customers through creativity and technology to showcase cinematic stories around the world.

Expected salary

Location

London

Job date

Sat, 28 Dec 2024 01:23:25 GMT

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