Contract Education, Communications and Outreach Manager

Salary: up to £35000 (dep. on experience) plus Veolia benefits 
Location: Southend (Norwich, Clacton and Harlow)
Type: 12-month Fixed Term Contract
Hours: Full-time, 40 hours per week, Monday to Friday (occasional evening and weekend
work for events)

Please submit a max 1 page cover letter and max 2 page CV in order to apply.

When you see the world as we do, you see the chance to help the world take better care
of its resources, and help it become a better place for everyone. It’s why we’re looking for
someone who’s just as committed as we are, to push for genuine change and bring our ambition of
Ecological Transformation to life. 

We know that everyone here at Veolia can help us work alongside our communities, look
after the environment, and contribute to our inclusive culture.

What we can offer you:

• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial
  health; so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your
  household
• One paid days leave every year to volunteer and support your community 
•  Ongoing training and development opportunities, allowing you to reach your full
  potential

What You’ll Be Doing:

As a Contract ECO Manager based in Southend, you will play a pivotal role in managing
and developing the Education, Communications, and Outreach (ECO) function for our municipal
contracts. This includes not only Southend but also Broadland, Tendring, and Harlow. Your
primary focus will be to ensure that strategic project plans are executed effectively to meet
set objectives.

You will collaborate closely with the Area Communications Manager and officers to
create and implement community engagement projects aimed at changing resident behaviours and
improving recycling rates. Your responsibilities will encompass budget management, timeline
adherence, and quality control of these initiatives. Additionally, you will serve as the daily
point of contact for the client and site management team, overseeing the routine outputs of the
team.

Key responsibilities include identifying and developing good news stories, working with
regional communications colleagues to meet regional and contract objectives, staying informed
about industry developments, and fostering strong relationships with clients and colleagues
across the east municipal region.

You will also supervise the activities of the contract ECO officer, around community
engagement and project delivery. If you thrive on community interaction and project leadership,
this is the perfect role for you.

What We’re Looking For:

• Ability to contribute and execute strategies that support company
  objectives.
• Proven experience with delivering techniques and analysing results for behaviour
  change and community engagement.
• Understanding of PR, social media, social advertising, and digital
  communications.
• Exceptional written and verbal communication skills, including proficiency in
  presentation and writing press releases.
• A demonstrated ability to build strong relationships with stakeholders and manage
  customer relations effectively.
• Experience using Canva software to create engaging visual content.
• Familiarity with or experience in working with local authorities is
  advantageous.
• Degree-level education or equivalent in a relevant field, or significant related
  experience.
• Full, clean UK driving licence.

What’s next?

Apply today, so we can make a difference for generations to come.

We’re proud to be listed in The Sunday Times Best Places to Work 2024, being named as a
Top 10 Very Big Organisation to work for two years in a row!

This accolade further demonstrates our commitment to our people and our actions in
creating an environment where everyone can be their true selves and enjoy working at
Veolia.

We want to ensure that you feel supported throughout the application process and
provide reasonable adjustments where necessary and requested. If you require any reasonable
adjustments as part of your application and interview process please do not hesitate to let us
know.

Here at Veolia, we’re proud to be known as an equal opportunities employer. We know how
important it is to be fully committed to building and maintaining a diverse and inclusive place
to work for every one of our colleagues. So no matter their age, gender, gender expression,
disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who
meets the minimum requirements will be considered fully.