Country Director

Goma – DR Congo

Danish Refugee Council is a leading protection agency pursuing our mandate to protect and promote durable solutions to displacement-affected populations based on humanitarian principles.

In the East Africa and the Great Lakes, DRC applies a regional approach with operational presence in Burundi, Democratic Republic of Congo, Djibouti, Ethiopia, Kenya, Somalia, South Sudan, Sudan, Tanzania and Uganda. 

In the DR Congo, DRC has been involved in humanitarian aid since 2009. Initially working in Province Orientale, DRC has gradually extended its reach to North Kivu and Ituri provinces. The sectors of intervention for DRC in the country are protection including GBV and child protection, economic recovery, education, shelter and wash. The country office is based in Goma/ Nord Kivu Province.

Overall purpose of the role:

The Country Director plays a strong leadership role in DRC’s comprehensive and solutions-based approach to displacement through a high level of strategic leadership, innovation and effective advocacy. The Country Director is ultimately accountable in country for all aspects of DRC’s work, leading the consolidation and at the same time development of the programme, continuing the process of developing solid impact measurement mechanisms, strengthening accountability initiatives and ensuring that the financial management and organizational setup is adapted to the operational context. The Country Director sets direction, leads, maintains team morale, safety and welfare, and manages resources. The Country Director delegates specific duties as necessary, while maintaining oversight and accountability.

Your main duties and responsibilities will be:

Representation

• Represent the programme to authorities, donors, partners, and in various co-ordination fora;
• Strengthen DRC’s position nationally and regionally;
• Ensure that DRC maintains excellent and productive relations with all key stakeholders, especially beneficiaries, local authorities, the humanitarian community, and donors.

Direct managerial oversight and support

• Ensure that the senior management team members have clear and realistic performance-based management goals;
• Overall management of the operation and direct manager for senior staff members;
• Ensure that the senior management team is effective, mutually supporting and sufficiently involved in decision making;

Fundraising and Advocacy

• Ensure the country operation has an actionable and living fundraising strategy that leverages DRC’s strategy and strengths to play an meaningful role in Somalia that is grounded in reality of the funding environment;
• Together with the Head of Programme, lead the team in writing concept papers, project proposals and budgets in line with the approved country strategy;
• Lead on advocacy for all DRC key messages;

Safety

• Accountable for ensuring that the programme is delivered in a safe and secure manner;
• Provide overall accountability for security, including development of and ensuring adherence to security procedures, monitoring of the security situation, analysing and provision of recommendations;

Support Services

• Together with the Head of Support Services, provide overall budget monitoring, financial management and expenses control including compliance with minimum DRC and donor requirements and ensuring that  necessary systems are in place;
• Manage the resources allocated effectively and transparently by respecting and meeting all legal requirements in country;
• Provide leadership support to staff and promote best practices in human resources management;
• Ensure coaching and counselling advice to staff when necessary and lead initiatives to develop staff capacity;

Programme development

• Together with the Head of Programme, lead the development and update of the programme strategy, within DRC’s overall regional and global strategic frameworks;

Accountability and Quality

• Ensure that DRC standard regulations and operational procedures (Code of Conduct, DRC Management handbooks, CHS standards, etc.) are followed;
• Continuously monitor and develop relevant accountability initiatives in the field as well as strengthening the effort to document the impact of activities and our presence.

About you

To be successful in this role we expect you possess the following:

• Minimum seven years’ management experience in emergency/development contexts as country director/senior manager of a humanitarian or development organization or similar
• Experience representing a large and leading organization to donors, external partners and authorities;
• Experience with networking, advocacy and coordination;
• Experience in managing staff in insecure/stressful locations;
• Experience with conflict related displacement issues;
• Experience of managing budgets and multiple donor contracts;
• Experience in donor contact, fundraising and networking;
• Experience working in the East Africa and/or Horn of Africa (preferred);
• Experience and proven leadership skills and a competence in people management;
• Masters degree in political science, international development, economics or other relevant field.
• Full professional proficiency in French and English is required

In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 2 years

Band: D Management

Designation of Duty Station: Possibility for accompanied, family duty station TBC

Start date: 1st July 2024

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact [contact person].

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 15 May 2024

For further information about the Danish Refugee Council, please consult our website drc.ngo.